fix problems on IWalk [iphone]

—— Run into issues on IWalk? Get help pending when official support gets back to you!

IWalk - USC Shoah Foundation

Info:

company: University of Southern California Apps

: https://software.usc.edu/mobile-apps/

: iwitness.usc.edu

Chat with our AI-based IWalk Support

🛠️ Common IWalk Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

IWalk freezes while watching stream

Fix: 1. Ensure your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates. 2... ⇲

slow loading times

Fix: 1. Clear the app's cache if possible. Go to the app settings and look for an option to clear cache or data. 2. Ensure you have a stable int... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store. 2. Restart your iPhone to clear temporary files and refresh the system.... ⇲

Downloads issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline use. Look in the settings or within the content section of the app. 2. If... ⇲

Support issue

poor customer support

Fix: 1. Look for FAQs or help sections within the app or on the official website. Many common issues are addressed there. 2. Utilize community f... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings for the app. Go to Settings > Notifications > IWalk and ensure that notifications are enabled. 2. Make... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring all sections. Look for a tutorial or help section within the app. 2. Use the searc... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options. 2. Provide feedback through the app's feedback... ⇲

Battery issue

high battery consumption

Fix: 1. Check battery usage in Settings > Battery to see if the app is consuming excessive power. 2. Limit background app refresh for the app by... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the specifications. 2. If your device is not compatible, consi... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

100.0%

Bad experience

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Neutral

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~ from our NLP analysis of 11 combined software ratings.

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Private Data IWalk collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Identifiers
- Usage Data
- Diagnostics