fix problems on [iphone]

—— Run into issues on ? Get help pending when official support gets back to you!

MobilePay

Info:

company: Vipps MobilePay AS

: http://www.mobilepay.fi/

: www.mobilepay.fi

Chat with our AI-based Support

🛠️ Common Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

rolls back useful features

Fix: Check for any available updates in the App Store. Sometimes, features are reintroduced in newer versions. Go to the App Store, tap on your p... ⇲

limited payment options

Fix: Review the payment options available in the app settings. Open MobilePay, go to 'Settings', and check if you can add more payment methods or... ⇲

Payments issue

cannot use NFC for store payments

Fix: Ensure that your iPhone's NFC feature is enabled. Go to 'Settings', then 'Wallet & Apple Pay', and make sure that 'Allow Payments on Lock Sc... ⇲

UI issue

unnecessary design elements

Fix: If the design elements are distracting, try to customize the app settings if available. Look for options in the app that allow you to simpli... ⇲

Network issue

location detection issues

Fix: Check your iPhone's location settings. Go to 'Settings', then 'Privacy', and select 'Location Services'. Ensure that Location Services are e... ⇲

incorrect country code for login

Fix: Double-check the country code you are entering during the login process. Make sure you are selecting the correct country from the dropdown m... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

89.9%

Bad experience

9.1%

Neutral

1.0%

~ from our NLP analysis of 99 combined software ratings.

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Private Data collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contacts