fix problems on SOUNDIS [iphone]

—— Run into issues on SOUNDIS? Get help pending when official support gets back to you!

SOUNDIS

Info:

company: ANTENNA TV

: https://www.soundis.gr

: www.soundis.gr

Chat with our AI-based SOUNDIS Support

🛠️ Common SOUNDIS Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SOUNDIS freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the SOUNDIS app o... ⇲

slow loading times

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > SOUNDIS. If the option is available, select 'Offload App' to clear... ⇲

Downloads issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline use. Look for a download icon next to the content you want to save. 2. If... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version by going to the App Store and checking for updates. 2. If the app continues to crash, try resetting... ⇲

Support issue

poor customer support

Fix: 1. Look for a comprehensive FAQ or help section within the app or on the official website. This may provide answers to common issues without... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings by going to Settings > Notifications > SOUNDIS. Ensure that notifications are enabled and set to your pr... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's compatibility requirements in the App Store. Ensure your device meets the minimum requirements for the app. 2. If your de... ⇲

UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the app's layout by exploring the menus and options. This can help you navigate more efficiently. 2. Look for a... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use any available t... ⇲

Battery issue

high battery consumption

Fix: 1. Check for any background app refresh settings by going to Settings > General > Background App Refresh and disable it for SOUNDIS. 2. Redu... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.2%

Neutral

2.3%

Bad experience

1.5%

~ from our NLP analysis of 132 combined software ratings.

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Private Data SOUNDIS collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics