—— Run into issues on Veho Driver? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings to ensure that the time zone is set correctly. Go to Settings > General > Date & Time and make sure 'Set Automaticall... ⇲
Fix: Utilize the in-app help feature to submit a support ticket. Make sure to provide detailed information about your issue to expedite the respo... ⇲
Fix: Document your routes and the time taken for each. Use screenshots or a log to keep track of your time and submit this information through th... ⇲
Fix: Keep a detailed log of your completed routes and the pay received. Compare this with the estimates provided by the app to identify discrepan... ⇲
Fix: Keep a record of your fuel expenses and submit this information through the app's feedback feature to request consideration for gas compensa... ⇲
Fix: Review the pay structure in the app and adjust your route preferences to focus on shorter, higher-paying routes. OR Document your mileage... ⇲
Fix: Check your bank account details in the app to ensure they are correct. Go to Settings > Payment Information and verify your account details.... ⇲
Fix: Document your routes and pay to identify patterns in pay discrepancies. This information can be useful for personal budgeting. OR Adjust... ⇲
Fix: Keep a detailed log of your expenses and earnings to create a clearer picture of your profits over time. OR Use a budgeting app to track... ⇲
Fix: Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates.... ⇲
Fix: Review your routing preferences in the app settings. Make sure you have selected the most efficient routing options available. OR Try usi... ⇲
Fix: Review your route assignments and communicate with other drivers if possible to coordinate and share load information, which can help manage... ⇲
Fix: Ensure that you are following the correct steps to claim routes as outlined in the app's user guide. Familiarize yourself with the process t... ⇲
Fix: Ensure that your device has a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. OR Close o... ⇲
Fix: Use the app's filtering options to sort routes by distance, pay, or time to help organize your workload more effectively. OR Create a per... ⇲
Fix: Reach out to your dispatch or management team to request a list of gate codes for your routes, if available. OR Keep a personal log of fr... ⇲
Fix: Stay updated with any announcements in the app regarding route changes and payment adjustments to anticipate these changes. OR Consider s... ⇲
Fix: Check if there are any settings in the app that allow you to preview route details before accepting them. This may be found in the route ass... ⇲
Fix: Try claiming routes during off-peak hours when server traffic may be lower, which can improve your chances of success. OR Restart the app... ⇲
Fix: Check the app settings for options to limit notifications or pop-ups. This may help reduce distractions while using the app. OR Consider... ⇲
Fix: Log out of the app and log back in to refresh your session. This can often resolve token expiration issues. OR If the problem persists, t... ⇲