fix problems on GoHawk [iphone]

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—— Run into issues on GoHawk? Get help pending when official support gets back to you!

GoHawk
Info:
company: Vorto Technologies, LLC
: http://support.gohawk.us
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Uploads issue

Upload issues with image capture

Fix: Ensure that you have a stable internet connection when trying to upload images. If you are on a mobile network, switch to Wi-Fi if possible.... ⇲
 
Network issue

Inconsistent data service in the field

Fix: Check your mobile data settings. Go to 'Settings' > 'Cellular' and ensure that cellular data is enabled for GoHawk. If you are in an area wi... ⇲
 
Customization issue

No option to edit arrival and departure times

Fix: Look for an 'Edit' button or option within the trip details section of the app. If available, you can manually adjust the times as needed.... ⇲
 
Bugs issue

Inaccurate geo-fencing

Fix: Check the geo-fencing settings in the app. Ensure that the boundaries are set correctly and that you have allowed the app to access your loc... ⇲
 
Notifications issue

Annoying notification system

Fix: Adjust the notification settings within the app. Look for options to customize the types of notifications you receive and turn off any that... ⇲
 
Features issue

Lack of truck route guidance

Fix: Use a separate navigation app that specializes in truck routing, such as Trucker Path or CoPilot Truck, alongside GoHawk for better route gu... ⇲

No option for Waze or Google Maps directions

Fix: Copy the address from GoHawk and manually paste it into Waze or Google Maps to get directions. OR Check if there is a share option in GoH... ⇲

Inability to get pickup and drop-off locations

Fix: Ensure that you have entered the pickup and drop-off locations correctly in the app. If they are not saved, try re-entering them. OR If t... ⇲
 
Slow issue

Laggy performance

Fix: Close any unnecessary background apps to free up system resources. Double-tap the home button and swipe up on apps to close them. OR Try... ⇲
 
Battery issue

Battery drain issues

Fix: Check the app's battery usage in 'Settings' > 'Battery'. If GoHawk is using excessive battery, consider limiting its background activity by... ⇲
 
Compatibility issue

Incompatibility with iPhones

Fix: Ensure that your iPhone is updated to the latest iOS version. Go to 'Settings' > 'General' > 'Software Update' to check for updates. OR I... ⇲
 
Crashes issue

GoHawk crashes on Android devices

Fix: Clear the app cache on your Android device. Go to 'Settings' > 'Apps' > 'GoHawk' > 'Storage' and select 'Clear Cache'. OR Ensure that you... ⇲
 
Loading issue

Slow load information updates

Fix: Check your internet connection. A slow or unstable connection can cause delays in loading information. Switch to a stronger Wi-Fi network if... ⇲
 
Settings issue

No ability to manage load visibility after emptying

Fix: Look for an option in the app settings that allows you to manage load visibility or history. If available, adjust the settings accordingly.... ⇲
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 what users are saying
Bad experience
46.7%

Good experience
38.7%

Neutral
14.7%

~ from our NLP analysis of 75 combined software ratings.

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 Private Data GoHawk collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics