fix problems on GoMoWorld [iphone]

—— Run into issues on GoMoWorld? Get help pending when official support gets back to you!

GoMoWorld: Travel eSIM | Data

Info:

company: eircom Limited

: https://www.gomoworld.com/faq

: www.gomoworld.com

Chat with our AI-based GoMoWorld Support

🛠️ Common GoMoWorld Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

GoMoWorld has bugs

Fix: 1. Update the App: Check the App Store for any available updates for GoMoWorld. Open the App Store, tap on your profile icon at the top righ... ⇲

Customer service limited to email

Fix: 1. Use the Help Section: Check the app for a help or FAQ section that may provide answers to common questions without needing to contact sup... ⇲

Installation issue

Installation issues

Fix: 1. Follow Installation Guide: Ensure you are following the installation instructions provided in the app or on the website carefully. Check... ⇲

Ads issue

Plans not as advertised

Fix: 1. Review Plan Details: Double-check the plan details in the app or on the website to ensure you understand what is included. Sometimes, the... ⇲

Payments issue

Renewal process difficult

Fix: 1. Check Renewal Settings: Go to the app settings and look for the renewal options. Ensure that auto-renewal is enabled if you want to avoid... ⇲

Network issue

Slow internet if original SIM not configured

Fix: 1. Configure Original SIM: Make sure your original SIM is properly configured and active. Go to Settings > Cellular and ensure that your ori... ⇲

Inconsistent data usage tracking

Fix: 1. Monitor Data Usage Manually: Keep track of your data usage manually by checking your cellular data settings (Settings > Cellular > Cellul... ⇲

Support issue

Lack of weekend support

Fix: 1. Use Self-Help Resources: Utilize the app’s help section or online resources during weekends to troubleshoot issues. 2. Prepare for Weekd... ⇲

No chat support

Fix: 1. Use Email Effectively: Since chat support is unavailable, ensure your emails to support are detailed and include all necessary informatio... ⇲

Account issue

eSIM deletion issues

Fix: 1. Follow Proper Deletion Steps: To delete an eSIM, go to Settings > Cellular > Select the eSIM > Remove Cellular Plan. Ensure you follow th... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.4%

Bad experience

4.0%

Neutral

1.6%

~ from our NLP analysis of 249 combined software ratings.

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Private Data GoMoWorld collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Identifiers
- Diagnostics
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data