fix problems on MySCS [iphone]

—— Run into issues on MySCS? Get help pending when official support gets back to you!

mySCS

Info:

company: Boston Scientific

: https://www.controlyourpain.com/contact/

Chat with our AI-based mySCS Support

🛠️ Common mySCS Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

mySCS freezes on initial page

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

Pop-up for notifications causes app to get stuck

Fix: 1. Disable notifications: Go to Settings > Notifications > mySCS and toggle off 'Allow Notifications'. This will prevent pop-ups from appear... ⇲

Crashes issue

mySCS crashes when accessing certain features

Fix: 1. Update the app: Open the App Store, tap on your profile icon, and check for updates for mySCS. Installing the latest version can fix bugs... ⇲

Downloads issue

Unable to download app

Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or have a strong cellular signal. Try opening a website in Safari to co... ⇲

Installation issue

mySCS fails to open after download

Fix: 1. Restart your iPhone: This can resolve many issues. Press and hold the power button, slide to power off, wait a few seconds, and turn it b... ⇲

Battery issue

Remote does not hold charge as expected

Fix: 1. Check battery contacts: Ensure the battery contacts in the remote are clean and free of corrosion. If dirty, clean them gently with a dry... ⇲

Bugs issue

Belt does not stay in place

Fix: 1. Adjust the belt: Ensure the belt is properly adjusted to fit snugly. Check for any adjustment mechanisms that may allow you to tighten it... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

69.8%

Bad experience

20.6%

Neutral

9.5%

~ from our NLP analysis of 63 combined software ratings.

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Private Data mySCS collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics