fix problems on AIA+ Singapore [iphone]

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—— Run into issues on AIA+ Singapore? Get help pending when official support gets back to you!

AIA+ Singapore
Info:
company: AIA Singapore Private Limited
: http://www.aia.com.sg/en/help-support/contact-us.html
: www.aia.com.sg
Chat with our AI-based AIA+ Singapore Support
   Hello! How can I assist you?  

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Bugs issue

full of bugs

Fix: 1. Regularly check for app updates in the App Store, as developers often release patches for bugs. 2. If you encounter a bug, try to replica... ⇲
 
Slow issue

slow performance

Fix: 1. Close any other apps running in the background to free up system resources. 2. Restart your iPhone to clear temporary files and refresh t... ⇲

unstable, sluggish and painful to use

Fix: 1. Regularly update the app to ensure you have the latest bug fixes and performance improvements. 2. Restart your iPhone to clear any tempor... ⇲
 
Network issue

frequent downtime

Fix: 1. Check the app's status on social media or community forums to see if others are experiencing downtime. 2. If the app is down, try accessi... ⇲
 
UI issue

cannot work in landscape format

Fix: 1. Check your iPhone's settings to ensure that rotation lock is not enabled. 2. Try rotating your device to see if the app responds. 3. If t... ⇲
 
Loading issue

long loading times

Fix: 1. Ensure your internet connection is stable and fast. 2. Clear the app's cache and data to remove any accumulated temporary files. 3. Resta... ⇲

everything takes too long to load

Fix: 1. Clear the app's cache and data to remove any accumulated temporary files. 2. Restart your iPhone to refresh the system and improve loadin... ⇲
 
Support issue

customer service slow to respond

Fix: 1. Check the app for any FAQs or help sections that may address your issue without needing to contact customer service. 2. Use social media... ⇲
 
Permissions issue

constant marketing consent requests

Fix: 1. Go to the app's settings and look for options related to notifications or marketing preferences. 2. Opt-out of marketing communications i... ⇲
 
Login issue

repeated OTP input required

Fix: 1. Ensure that your phone number is correctly linked to your account and that you have access to receive OTPs. 2. Check if there are any set... ⇲

troublesome login

Fix: 1. Ensure that you are entering the correct username and password. 2. Use the 'Forgot Password' feature if you are having trouble rememberin... ⇲

Face ID implementation broken

Fix: 1. Go to your iPhone settings and navigate to Face ID & Passcode. Ensure that Face ID is set up correctly for the AIA+ app. 2. If Face ID is... ⇲
 
Settings issue

autofill absence

Fix: 1. Check your iPhone settings to ensure that autofill is enabled for passwords. Go to Settings > Passwords > AutoFill Passwords and toggle i... ⇲
 
Payments issue

poor payment options

Fix: 1. Review the payment options available in the app and ensure you are using a supported method. 2. If possible, link a different payment met... ⇲
 
Syncing issue

inconsistent workout syncing

Fix: 1. Ensure that your device's Bluetooth is enabled and that it is properly connected to any fitness devices you are using. 2. Manually sync y... ⇲

missed rewards due to syncing issues

Fix: 1. Keep a manual log of your workouts and rewards to track your progress independently of the app. 2. Regularly check the app for updates an... ⇲
 
Freezing issue

assessment hangs

Fix: 1. Restart the app and try the assessment again. 2. Ensure that your device has enough storage space and memory available to run the assessm... ⇲
 
Updates issue

lack of proper testing before updates

Fix: 1. If you encounter issues after an update, consider uninstalling the app and reinstalling it to see if that resolves the problems. 2. Keep... ⇲
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 what users are saying
Good experience
77.2%

Bad experience
20.7%

Neutral
2.1%

~ from our NLP analysis of 145 combined software ratings.

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 Private Data AIA+ Singapore collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics