fix problems on Alux [iphone]

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—— Run into issues on Alux? Get help pending when official support gets back to you!

Alux: Self Help & Improvement
Info:
company: Alux.com
: https://www.alux.com
: www.alux.com
Chat with our AI-based Alux Support
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Audio issue

Audio shuts off when screen is off

Fix: 1. Check app settings: Open Alux and look for any settings related to audio playback or background play. Ensure that any options to allow au... ⇲

Cannot listen in background mode

Fix: 1. Check app permissions: Go to Settings > Alux and ensure that background app refresh is enabled. This may allow the app to continue playin... ⇲
 
Customization issue

Limited notes section

Fix: 1. Use a separate note-taking app: Consider using a dedicated note-taking app like Apple Notes or Evernote alongside Alux. You can take note... ⇲

Only one pillar can be selected

Fix: 1. Explore app settings: Check if there are any settings that allow you to select multiple pillars or if there are any updates that may chan... ⇲
 
Content issue

Content lacks reading materials

Fix: 1. Explore external resources: Look for supplementary reading materials online that relate to the topics covered in Alux. Websites, blogs, a... ⇲
 
Notifications issue

Notifications stop after trial

Fix: 1. Check notification settings: Go to Settings > Notifications > Alux and ensure that notifications are enabled. If they are turned off, tog... ⇲
 
Updates issue

Update deletes past lessons

Fix: 1. Backup your data: Before updating, take screenshots or notes of important lessons. This way, you can refer back to them if they are lost... ⇲
 
Bugs issue

Alux restarts episodes

Fix: 1. Ensure a stable internet connection: Check your Wi-Fi or cellular data connection. A weak connection can cause the app to restart episode... ⇲
 
Crashes issue

Alux shuts down mid-session

Fix: 1. Free up storage space: Go to Settings > General > iPhone Storage and check if you have enough free space. If storage is low, delete unnec... ⇲
 
Support issue

Alux lacks tech support

Fix: 1. Utilize online forums: Search for user forums or communities related to Alux where you can find solutions from other users who may have e... ⇲
 
Permissions issue

Content is sometimes locked for lifetime subscribers

Fix: 1. Log out and log back in: Sometimes, logging out of your account and then logging back in can refresh your access to content that should b... ⇲
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 what users are saying
Good experience
92.9%

Bad experience
4.2%

Neutral
2.9%

~ from our NLP analysis of 763 combined software ratings.

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 Private Data Alux collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Alux premium: $14.99 Alux App - Access
  2. Alux premium: $29.99 Alux App - Learning Path & Collection Access
  3. Alux Premium: $98.99 Alux App - Full Access
  4. Alux Premium: $199.00 Alux App - Full Yearly Access
  5. Premium - 50% OFF: $98.99 Alux App - Full Access
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