fix problems on OnTheSnow Ski & Snow Report [iphone]

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—— Run into issues on OnTheSnow Ski & Snow Report? Get help pending when official support gets back to you!

OnTheSnow Ski & Snow Report
Info:
company: OnTheSnow / Skiinfo
: https://www.onthesnow.com/news/contact-us/
: www.onthesnow.com
Chat with our AI-based OnTheSnow Ski & Snow Report Support
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Slow issue

Slow loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find OnTheSnow, and select 'Offload App'. This will free up space... ⇲
 
Customization issue

Home screen widget not available

Fix: 1. Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update. 2. Check if the app has been up... ⇲

Limited unit preferences for measurements

Fix: 1. Check the app settings for any options to change measurement units (e.g., from inches to centimeters). This is often found under settings... ⇲

Lack of sorting options for snowfall and base depth

Fix: 1. Check the app's settings or filters to see if there are any options to sort or filter snowfall and base depth data. 2. If sorting options... ⇲
 
Registration issue

Requires sign-in without account creation option

Fix: 1. Check if there is an option to sign in using social media accounts (like Facebook or Google) if available. 2. If you are prompted to sign... ⇲
 
Notifications issue

Difficult to clear notifications

Fix: 1. Go to the app's settings and look for a notifications section. There may be an option to clear all notifications or manage them. 2. If no... ⇲
 
Updates issue

Weather forecasts are often outdated

Fix: 1. Refresh the app by pulling down on the screen to get the latest data. 2. Check your internet connection to ensure you are receiving real-... ⇲

No historical snowfall data available

Fix: 1. Check if the app has a section for historical data or archives. Sometimes this feature is hidden in settings or under a different tab. 2.... ⇲

Need to add resorts to favorites for updates

Fix: 1. Look for a 'Favorites' or 'Add to Favorites' option within the app when viewing a resort's page. This is often represented by a star icon... ⇲
 
Uploads issue

User-generated content not being posted

Fix: 1. Ensure you have a stable internet connection when trying to post content. 2. Check if there are any restrictions or guidelines for postin... ⇲
 
UI issue

Scrolling function stops working

Fix: 1. Close the app and restart it to see if the scrolling function resumes. 2. Check for any updates to the app in the App Store that may fix... ⇲
 
Search issue

Local mountains not showing conditions

Fix: 1. Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure OnTheSnow is allowed to... ⇲
 
Crashes issue

OnTheSnow Ski & Snow Report crashes or fails to load

Fix: 1. Force close the app by swiping it away in the app switcher and then reopen it. 2. Restart your iPhone to clear any temporary glitches tha... ⇲
 
Support issue

No support contact available

Fix: 1. Check the app's settings or help section for any FAQs or troubleshooting guides that may assist you. 2. Look for a community forum or soc... ⇲
 
Syncing issue

OnTheSnow Ski & Snow Report deleted resort list multiple times

Fix: 1. Ensure that you are saving your favorites correctly. After adding resorts to your favorites, check if there is a confirmation message or... ⇲
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 what users are saying
Good experience
96.0%

Bad experience
2.1%

Neutral
1.9%

~ from our NLP analysis of 12,454 combined software ratings.

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 Private Data OnTheSnow Ski & Snow Report collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics