fix problems on SeeClickFix [iphone]

​

—— Run into issues on SeeClickFix? Get help pending when official support gets back to you!

SeeClickFix
Info:
company: SeeClickFix
: https://www.seeclickfixusers.civicplus.help
: www.seeclickfix.com
Chat with our AI-based SeeClickFix Support
   Hello! How can I assist you?  

characters left:
 
UI issue

No intuitive way to sort through neighborhood issues.

Fix: Try using the search function within the app to look for specific issues or keywords related to your neighborhood. This can help you find re... ⇲

No way to zoom in on issue images.

Fix: If you need to see more detail in an image, try saving the image to your device and using your photo viewer's zoom feature to get a closer l... ⇲
 
Settings issue

Public commenting feature can be turned off.

Fix: Check the app settings to see if there is an option to enable public commenting. If it is turned off, you may need to adjust your settings t... ⇲

Old resolved requests cannot be deleted.

Fix: If you want to keep your report list organized, consider creating a separate document or spreadsheet to track only active issues, leaving re... ⇲
 
Location issue

GPS location issues with defaulting to specific addresses.

Fix: Make sure your app is updated to the latest version, as updates often fix bugs related to GPS and location services. Check the App Store for... ⇲

SeeClickFix does not allow editing of location on mobile.

Fix: If you need to change the location of a report, consider submitting a new report with the correct location and referencing the original repo... ⇲
 
Video issue

No option to add videos to reports.

Fix: Consider using a third-party app to record your video and then upload it to a cloud service (like Google Drive or Dropbox). You can then sha... ⇲
 
Verification issue

City can close reports without verification from the reporter.

Fix: Keep a personal record of your submitted reports, including dates and details. If a report is closed without your verification, you can foll... ⇲
 
Text issue

Punctuation is removed from ticket submissions.

Fix: When submitting a report, try to use simple language and avoid complex punctuation. This may help ensure that your message is conveyed clear... ⇲
 
Search issue

No way to filter by nearest incidents.

Fix: Use the map feature in the app to visually locate incidents near you. Zooming in on your area can help you see nearby reports even if filter... ⇲
 
Notifications issue

Lack of notifications for issue resolution.

Fix: Regularly check the app for updates on your submitted reports. Set a reminder on your phone to check back weekly for any changes. OR Cons... ⇲
 
Information issue

No information on what town incidents relate to.

Fix: When submitting a report, include the town name in your description to provide context for others who may view it later. OR If the app do... ⇲
 
Bugs issue

Duplicate complaints are erased or overlooked.

Fix: Before submitting a report, search the app to see if similar issues have already been reported. If you find duplicates, consider adding your... ⇲
 
Compatibility issue

SeeClickFix has stopped working with local authorities.

Fix: Check for any updates to the app that may address compatibility issues. Go to the App Store and see if an update is available. OR If the... ⇲
 
Customization issue

No option to pre-populate report types.

Fix: When submitting a report, take a moment to write down the types of issues you frequently report. This can help you quickly select the approp... ⇲
 
Support issue

Issues reported may not be addressed in a timely manner.

Fix: Follow up on your reports periodically to check their status. Keeping a record of your submissions can help you stay informed. OR Engage... ⇲
 
Account issue

SeeClickFix lacks user profile visibility and community engagement features.

Fix: Consider using social media or local community forums to connect with other users and share experiences related to the app and reported issu... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
90.3%

Bad experience
6.0%

Neutral
3.8%

~ from our NLP analysis of 6,602 combined software ratings.

 Switch to these Alternatives:
SeeClickFix St. Pete
myPSE
Permission Slip by CR
OAK 311
SWEPCO
Genasys Protect
Tucson Electric Power
Ting Sensor
Evergy Electric
Eversource Energy

 Private Data SeeClickFix collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data