fix problems on Yandex Trains [iphone]

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—— Run into issues on Yandex Trains? Get help pending when official support gets back to you!

Yandex Trains
Info:
company: Direct Cursus Computer Systems Trading
: http://mobile-feedback.yandex.ru/?from=m-rasp
: mobile.yandex.ru
Chat with our AI-based Yandex Trains Support
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Search issue

Inaccurate train search results

Fix: 1. Ensure you are entering the correct departure and arrival stations: Double-check the spelling and names of the stations. 2. Use alternat... ⇲

Missing train routes for certain regions

Fix: 1. Verify your search criteria: Ensure you are entering the correct departure and arrival stations. 2. Check for updates: Make sure the app... ⇲

Lack of Belarus train information

Fix: 1. Use alternative apps: Consider using other train apps that specifically include Belarus train information. 2. Check official railway web... ⇲
 
Compatibility issue

No iPad support

Fix: 1. Use the iPhone version on your iPad: You can download the iPhone version of Yandex Trains on your iPad. It will run in compatibility mode... ⇲
 
Network issue

Internal server error

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, either through Wi-Fi or cellular data. 2. Restart the app:... ⇲
 
Payments issue

Issues with ticket purchasing

Fix: 1. Ensure your payment method is valid: Check that your credit/debit card information is correct and that there are no issues with your paym... ⇲
 
Bugs issue

Schedule discrepancies

Fix: 1. Refresh the schedule: Pull down on the schedule screen to refresh the data. 2. Check for updates: Ensure you have the latest version of... ⇲
 
UI issue

Layout issues after update

Fix: 1. Restart the app: Close the app completely and reopen it to see if the layout issues resolve. 2. Reinstall the app: Delete the app and re... ⇲

Buy ticket button frequently disappears

Fix: 1. Ensure you are logged in: Make sure you are logged into your account, as the button may not appear for guests. 2. Restart the app: Close... ⇲

Dark mode icon support not available

Fix: 1. Enable Dark Mode on your iPhone: Go to Settings > Display & Brightness and select 'Dark' under Appearance. This may change the app's appe... ⇲
 
Settings issue

Brightness setting for ticket display not available

Fix: 1. Adjust your device's brightness: Go to Settings > Display & Brightness and adjust the brightness level of your iPhone. 2. Use the access... ⇲
 
Crashes issue

Yandex Trains crashes frequently

Fix: 1. Update the app: Go to the App Store and check for any available updates for Yandex Trains. 2. Clear app cache: If the app has an option... ⇲
 
Slow issue

Slow performance when loading schedule

Fix: 1. Check your internet connection: Ensure you have a strong and stable internet connection. 2. Close background apps: Double-click the home... ⇲
 
Updates issue

Inconsistent schedule updates

Fix: 1. Refresh the schedule: Pull down on the schedule screen to refresh the data. 2. Check for app updates: Ensure you have the latest version... ⇲
 
Ads issue

Excessive advertisements

Fix: 1. Look for a premium version: Check if Yandex Trains offers a paid version that removes ads. 2. Use ad-blocking features: If available, en... ⇲
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 what users are saying
Good experience
93.4%

Bad experience
5.4%

Neutral
1.1%

~ from our NLP analysis of 973 combined software ratings.

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 Private Data Yandex Trains collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • Search History
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data