fix problems on BoF Professional [iphone]

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—— Run into issues on BoF Professional? Get help pending when official support gets back to you!

BoF Professional
Info:
company: The Business of Fashion
: https://www.businessoffashion.com/subscriptions/packages/
: www.businessoffashion.com
Chat with our AI-based BoF Professional Support
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Search issue

Cannot search for articles

Fix: Ensure that you are using the latest version of the app, as search functionality may be improved in updates. Check for updates in the App St... ⇲
 
Settings issue

Inability to save articles

Fix: Check if there is a 'Bookmark' or 'Save' feature within the app. This is often found in the article options or settings. If available, use t... ⇲
 
UI issue

Sensitive scrolling opens articles unintentionally

Fix: Adjust the scrolling sensitivity in your iPhone settings. Go to Settings > Accessibility > Touch > 3D & Haptic Touch and adjust the sensitiv... ⇲

Share button malfunctions

Fix: Restart the app to see if the share button functionality returns. Close the app completely by swiping up from the bottom of the screen and s... ⇲

Dreadful interface

Fix: Explore the app settings to see if there are any customization options available that can improve your experience, such as themes or layout... ⇲
 
Screen issue

No full screen access

Fix: Check if there is a full-screen mode option in the app settings. Some apps have a toggle for full-screen viewing that can be enabled. OR... ⇲
 
Payments issue

High membership cost

Fix: Look for any promotional offers or discounts that may be available. Sometimes, apps offer seasonal discounts or referral bonuses. OR Cons... ⇲

Limited access for free members

Fix: Review the app's features for free members and prioritize using those features that are available. Focus on maximizing the use of the free c... ⇲
 
Compatibility issue

No iPad version

Fix: Use the iPhone version of the app on your iPad. You can download the iPhone version from the App Store and run it in compatibility mode on y... ⇲

No support for iPhone 15

Fix: Check for updates in the App Store, as developers may release updates to support new devices. Follow the update process mentioned earlier.... ⇲
 
Customization issue

No option to change font size

Fix: Check if there is a reading mode or accessibility feature within the app that allows for text resizing. This is often found in the settings... ⇲
 
Account issue

Authentication issues for student accounts

Fix: Double-check your login credentials to ensure they are entered correctly. If you have forgotten your password, use the 'Forgot Password' fea... ⇲

Inconsistent membership access

Fix: Log out of your account and log back in to refresh your membership status. This can sometimes resolve access issues. OR Check your member... ⇲
 
Updates issue

Lack of frequent updates

Fix: Check the App Store for any available updates regularly, as developers may release updates sporadically. Enable automatic updates in Setting... ⇲
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 what users are saying
Bad experience
60.4%

Good experience
31.3%

Neutral
8.3%

~ from our NLP analysis of 48 combined software ratings.

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 Private Data BoF Professional collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data