fix problems on NX [iphone]

—— Run into issues on NX ? Get help pending when official support gets back to you!

NX MobileAir

Info:

company: Nikon Corporation

: https://imaging.nikon.com/support/index.htm

Chat with our AI-based NX Support

🛠️ Common NX Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Needs more features for usability

Fix: Explore the app settings to see if there are any hidden features or options that can enhance usability. Sometimes, features are not immediat... ⇲

Slow photo syncing

Fix: Ensure that both your iPhone and the device you are syncing with are connected to a strong Wi-Fi network. A weak connection can slow down th... ⇲

Settings issue

Cannot manage settings on iOS

Fix: Look for a settings menu within the NX MobileAir app itself. Some settings may be managed directly within the app rather than through the iO... ⇲

Camera issue

Does not transfer images after camera update

Fix: Check if the camera firmware is up to date. Sometimes, compatibility issues arise from outdated firmware. Update the camera firmware if nece... ⇲

UI issue

Orientation issues with portrait images

Fix: Check the orientation lock on your iPhone. If it is locked, it may affect how images are displayed. Unlock it and see if the issue persists.... ⇲

Uploads issue

Cannot import photos

Fix: Ensure that the app has the necessary permissions to access your photos. Go to Settings > Privacy > Photos and check if NX MobileAir is allo... ⇲

Compatibility issue

Only supports passive FTP

Fix: Consider using a different file transfer method if passive FTP is not meeting your needs. Look for apps that support active FTP or other tra... ⇲

Incompatible with USB-C devices

Fix: If you have access to a Lightning to USB adapter, use it to connect your USB-C device to your iPhone for file transfers. OR Look for alte... ⇲

Discontinued cable for connection

Fix: Search for third-party cables that are compatible with your device and NX MobileAir. Many third-party manufacturers offer reliable alternati... ⇲

Downloads issue