fix problems on LiveBarn [iphone]

—— Run into issues on LiveBarn? Get help pending when official support gets back to you!

LiveBarn

Info:

company: LiveBarn Inc.

: https://www.livebarn.com/help-center

Chat with our AI-based LiveBarn Support

🛠️ Common LiveBarn Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

LiveBarn freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the LiveBarn app... ⇲

live feed drops off

Fix: 1. Check your internet connection. Use a speed test app to ensure you have sufficient bandwidth for streaming. Ideally, you should have at l... ⇲

Freezing issue

video on demand freezes

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > LiveBarn and selecting 'Offload App'. This will free up space and m... ⇲

Camera issue

poor camera quality

Fix: 1. Check the camera settings within the app to ensure they are set to the highest quality available. 2. Ensure that your device's camera len... ⇲

inconsistent recording

Fix: 1. Check your storage space on the device to ensure there is enough available for recordings. Go to Settings > General > iPhone Storage to m... ⇲

cameras often down

Fix: 1. Check the app's status page or social media for any announcements regarding camera outages. 2. If a specific camera is down, try accessin... ⇲

inaccurate camera tracking

Fix: 1. Check the camera settings to ensure tracking features are enabled. 2. Restart the app to reset the camera tracking functionality. OR 1... ⇲

Glitches issue

glitchy auto movement

Fix: 1. Disable auto movement in the app settings if available, and manually control the camera instead. 2. Ensure your device's software is up t... ⇲

UI issue

difficult to navigate interface

Fix: 1. Familiarize yourself with the app by exploring each section and using the help or tutorial features if available. 2. Create a list of fre... ⇲

Audio issue

poor sound quality

Fix: 1. Check your device's volume settings and ensure that the app is not muted. 2. Test the sound quality with other apps to determine if the i... ⇲

Support issue

customer service unresponsive

Fix: 1. Check the app for any FAQs or help sections that may provide answers to your questions. 2. Try reaching out through different channels, s... ⇲

technical issues not resolved

Fix: 1. Keep a log of the technical issues you encounter, including steps to reproduce them. This can help in troubleshooting. 2. Regularly check... ⇲

lack of accountability from support

Fix: 1. Keep a record of all your communications with support, including dates and details of your inquiries. 2. Use the app's feedback feature t... ⇲

Payments issue

no refunds for service issues

Fix: 1. Review the terms of service to understand the refund policy. 2. If you believe you are entitled to a refund, document your case and prepa... ⇲

high subscription cost for low value

Fix: 1. Evaluate your usage of the app and determine if you are utilizing all features. If not, consider downgrading to a lower subscription tier... ⇲

Video issue

streaming quality poor

Fix: 1. Adjust the video quality settings in the app if available. Lowering the quality may improve streaming performance. 2. Ensure your interne... ⇲

Account issue

locked out events

Fix: 1. Check if you have the correct subscription level that includes access to the events you want to watch. 2. If you believe you should have... ⇲

Slow issue

slow app performance

Fix: 1. Clear the app cache by offloading the app in Settings > General > iPhone Storage > LiveBarn. 2. Restart your iPhone to free up memory and... ⇲

Compatibility issue

limited features for mobile users

Fix: 1. Explore the app settings to see if there are any features that can be enabled or adjusted for mobile use. 2. Check for any updates that m... ⇲

Crashes issue

frequent app crashes

Fix: 1. Ensure your iPhone has enough storage space available. Go to Settings > General > iPhone Storage to manage your storage. 2. Update the ap... ⇲