fix problems on WESLA [iphone]

—— Run into issues on WESLA? Get help pending when official support gets back to you!

WESLA - Federal Credit Union

Info:

company: WESLA Federal Credit Union

: https://www.wesla.org/?Cabinet=Main&Drawer=About&Folder=Contact+Us

: www.wesla.org

Chat with our AI-based WESLA Support

🛠️ Common WESLA Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires multiple sign-ins for transfers

Fix: Check if the app has a 'Remember Me' or 'Stay Logged In' option during the login process. If available, enable this feature to reduce the fr... ⇲

Difficult password recovery process

Fix: When attempting to recover your password, ensure you are using the correct email or phone number associated with your account. Follow the pr... ⇲

Settings issue

No option for automatic recurring transfers

Fix: Check the app settings or the transfer section to see if there is an option for setting up recurring transfers. If not, consider using the o... ⇲

Bugs issue

WESLA not functioning for transfers

Fix: First, ensure that your app is updated to the latest version. If the app is up to date, try uninstalling and reinstalling the app to resolve... ⇲

Notifications issue

Lack of notifications for app issues

Fix: Check the app settings to ensure that notifications are enabled. Go to your phone's settings, find the WESLA app, and make sure notification... ⇲

Security issue

Excessive security measures for simple transfers

Fix: Review the security settings within the app. If there are options to adjust security levels for transfers, consider setting them to a less s... ⇲

Compatibility issue

Incompatibility with older phone models

Fix: Check the app's requirements in the App Store to see if your phone model and iOS version are supported. If not, consider upgrading your devi... ⇲

Login issues

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the password recovery option to res... ⇲

Support issue

User dissatisfaction leading to bank switching

Fix: If you are dissatisfied with the app, consider providing feedback through the app's feedback feature or online banking portal to express you... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

90.2%

Bad experience

5.5%

Neutral

4.3%

~ from our NLP analysis of 235 combined software ratings.

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Private Data WESLA collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics