fix problems on Gesa Digital Banking [iphone]

—— Run into issues on Gesa Digital Banking? Get help pending when official support gets back to you!

Gesa Digital Banking

Info:

company: Gesa Credit Union

: https://www.gesa.com/about-gesa/contact

Chat with our AI-based Gesa Digital Banking Support

🛠️ Common Gesa Digital Banking Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Gesa Digital Banking frequently requires multiple verifications

Fix: Check your app settings to see if there are options to reduce verification frequency. Look for settings related to security or login prefere... ⇲

Gesa Digital Banking freezes during transactions

Fix: Clear the app cache by going to your iPhone settings, selecting the Gesa Digital Banking app, and choosing 'Clear Cache' if available. This... ⇲

Biometric login fails after initial use

Fix: Re-enable biometric login by going to the app settings and turning off the biometric login feature, then turning it back on. This can reset... ⇲

Network issue

Remote check deposit often times out

Fix: Ensure you have a stable internet connection when attempting to deposit checks. If your connection is weak, try switching to Wi-Fi or moving... ⇲

UI issue

Difficult to navigate and find information

Fix: Familiarize yourself with the app layout by exploring each section. Take notes on where key features are located to improve your navigation... ⇲

Bill pay feature is clunky and hard to use

Fix: Take time to explore the bill pay feature thoroughly. Look for tutorials or help sections within the app that can guide you on how to use it... ⇲

Gesa Digital Banking layout is outdated and unappealing

Fix: Provide feedback through the app's feedback feature if available, suggesting improvements to the layout. While this does not guarantee immed... ⇲

Customization issue

Lacks basic features like saving login info

Fix: Check if there is an option in the app settings to enable saving login information. If not, consider using a password manager app to securel... ⇲

Support issue

Customer service response times are slow

Fix: Utilize the app's chat feature if available, as it may provide quicker responses than traditional customer service channels. OR Check if... ⇲

Slow issue

Delayed posting of transactions

Fix: Keep track of your transactions manually until the app updates. This can help you manage your finances more effectively while waiting for th... ⇲

Payments issue

Inability to make principal-only payments easily

Fix: Look for a specific option in the payment section that allows you to specify the type of payment. If not available, consider making a regula... ⇲

Problems with debit and credit card functionality

Fix: Check the app settings to ensure that your debit and credit cards are properly linked and activated. If not, follow the prompts to link them... ⇲

Account issue

Limited number of transfers allowed per month

Fix: Review your account type to see if there are options to upgrade to a plan with more transfer capabilities. This information can usually be f... ⇲

Gesa Digital Banking does not remember user’s phone number

Fix: Check the app settings to see if there is an option to save your phone number. If not, consider manually entering it each time or using a pa... ⇲