fix problems on MonsteraX [iphone]

—— Run into issues on MonsteraX? Get help pending when official support gets back to you!

MonsteraX - World Plant Market

Info:

company: MRL GLOBAL LLC

: https://help.monsterax.com

: www.monsterax.com

Chat with our AI-based MonsteraX Support

🛠️ Common MonsteraX Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Payout issues

Fix: Check your payment method settings in the app. Go to 'Account Settings' and ensure that your payment information is up to date. If you have... ⇲

Refund issues

Fix: To request a refund, go to the 'Order History' section, select the order you wish to refund, and look for a 'Request Refund' option. Follow... ⇲

Payments issue

Dispute issues

Fix: For disputes, gather all relevant information such as transaction details, screenshots, and communication history. Use the 'Dispute' feature... ⇲

Support issue

Lack of customer service response

Fix: Try using multiple channels to reach customer service, such as in-app messaging, email, or social media. Document your attempts and be persi... ⇲

Glitches issue

Glitches in bidding

Fix: If you experience glitches while bidding, try restarting the app or your device. This can clear temporary issues that may be causing the gli... ⇲

Links issue

Deep link issues

Fix: If deep links are not working, check your device settings to ensure that the app is allowed to open links. Go to 'Settings' > 'MonsteraX' an... ⇲

Unclickable links

Fix: If links within the app are unclickable, try restarting the app or your device to refresh the session. This can often resolve minor glitches... ⇲

Notifications issue

Notification prompts are excessive

Fix: Adjust your notification settings within the app. Go to 'Settings' > 'Notifications' and customize which alerts you want to receive, reducin... ⇲

UI issue

Aspect ratio problems

Fix: Check your device's display settings. Go to 'Settings' > 'Display & Brightness' and ensure that the display settings are optimized for your... ⇲

Scrolling issues

Fix: If scrolling is laggy or unresponsive, try closing other apps running in the background to free up memory. You can do this by double-tapping... ⇲

Search issue

Filtering issues

Fix: If filters are not working as expected, try resetting the filters to default settings and then reapplying them. This can sometimes clear any... ⇲

Login problems

Fix: If you cannot log in, ensure that you are entering the correct username and password. If you’ve forgotten your password, use the 'Forgot Pas... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

73.7%

Bad experience

26.3%

Neutral

0.0%

~ from our NLP analysis of 38 combined software ratings.

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Private Data MonsteraX collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Identifiers
- Diagnostics