fix problems on SouthEast Bank [iphone]

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SouthEast Bank Mobile Banking
Info:
company: Southeast Bank
: http://www.southeastbank.com
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Slow issue

Slow tab switching

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer models) to view open apps. Swipe up on apps to... ⇲
 
Updates issue

Real-time updates not functioning

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as real-time updates require a good connection. 2. Enable n... ⇲
 
Payments issue

Bill pay feature stopped working

Fix: 1. Check for app updates: Go to the App Store and ensure you have the latest version of the app, as updates often fix bugs related to featur... ⇲
 
Account issue

Password reset required too often

Fix: 1. Use a password manager: Consider using a password manager to store your passwords securely. This can help you remember your password and... ⇲

Remember me feature not working

Fix: 1. Check app settings: Go to the app settings and ensure that the 'Remember Me' option is enabled. 2. Clear app cache: If the app has a cach... ⇲
 
UI issue

Face ID requires perfect angle

Fix: 1. Re-register Face ID: Go to Settings > Face ID & Passcode, and reset your Face ID. Then, re-register your face in different angles to impr... ⇲
 
Customization issue

Scrolling balance feature removed

Fix: 1. Check for updates: Ensure you have the latest version of the app, as features may be reintroduced in updates. 2. Use the transaction hist... ⇲
 
Glitches issue

Glitches obscuring transaction details

Fix: 1. Restart the app: Close the app completely and reopen it to see if the glitches persist. 2. Clear app cache: If the app has a cache cleari... ⇲
 
Bugs issue

Mobile deposit delays

Fix: 1. Ensure good lighting: When taking pictures for mobile deposits, ensure you have good lighting and that the check is flat and clearly visi... ⇲
 
Crashes issue

SouthEast Bank crashes or freezes

Fix: 1. Restart your device: A simple restart can often resolve app crashes and freezes. 2. Update the app: Go to the App Store and check for upd... ⇲
 
Compatibility issue

Limited features compared to competitors

Fix: 1. Explore all app features: Sometimes, features may be hidden or not immediately obvious. Take time to explore the app thoroughly to ensure... ⇲
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 what users are saying
Good experience
90.8%

Bad experience
6.4%

Neutral
2.9%

~ from our NLP analysis of 661 combined software ratings.

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 Private Data SouthEast Bank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • Identifiers
    • Usage Data
    • Diagnostics