fix problems on Poker Heat [iphone]

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—— Run into issues on Poker Heat? Get help pending when official support gets back to you!

Poker Heat: Texas Holdem Poker
Info:
company: Playtika LTD
: https://playtikaprod.service-now.com/poker_heat_support_mobile_main.do
: playpokerheat.com
Chat with our AI-based Poker Heat Support
   Hello! How can I assist you?  

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Gameplay issue

Rigged gameplay mechanics

Fix: 1. Understand Game Mechanics: Familiarize yourself with the game rules and mechanics. Sometimes, perceived rigging can stem from misundersta... ⇲

Bots drain player chips

Fix: 1. Play at Different Tables: If you notice bots at certain tables, try switching to different tables or game modes where you might encounter... ⇲

Inability to fold hands at times

Fix: 1. Tap Carefully: Ensure you are tapping the fold button correctly. Sometimes, a mis-tap can lead to unintentional actions. Try tapping the... ⇲

Unrealistic hand distributions

Fix: 1. Analyze Your Play: Keep track of your hands and outcomes. Understanding variance in poker can help you cope with perceived unrealistic di... ⇲

Losing streaks after reaching higher ranks

Fix: 1. Reassess Your Strategy: Higher ranks often come with tougher competition. Analyze your gameplay and adjust your strategy to adapt to stro... ⇲

Inconsistent rewards and bonuses

Fix: 1. Check Event Schedules: Make sure to check the event schedules within the app to ensure you’re participating in events that offer rewards.... ⇲

Psychological manipulation to encourage spending

Fix: 1. Set Spending Limits: Be aware of your spending habits and set strict limits on how much you’re willing to spend in the app. 2. Take Break... ⇲
 
Support issue

Poor customer support response

Fix: 1. Use In-App Support: Navigate to the support section within the Poker Heat app. Use any available FAQs or troubleshooting guides to resolv... ⇲

Difficulty accessing support when app fails to load

Fix: 1. Restart Your Device: If the app fails to load, restart your iPhone to clear any temporary issues that may be affecting app performance. 2... ⇲
 
Glitches issue

Frequent technical glitches

Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2.... ⇲
 
Settings issue

Limited options for table settings

Fix: 1. Explore Different Game Modes: Check if there are different game modes or events that offer varied table settings. Sometimes, special even... ⇲
 
Payments issue

Forced purchases for continued play

Fix: 1. Set a Budget: Establish a budget for in-game purchases and stick to it. This can help you manage your spending and avoid feeling forced t... ⇲
 
Customization issue

Generic player profiles and names

Fix: 1. Customize Your Profile: If the app allows, take time to customize your player profile with a unique name and avatar to stand out. 2. Enga... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.7%

Bad experience
2.6%

Neutral
1.6%

~ from our NLP analysis of 114,904 combined software ratings.

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Texas Poker:EN

 Private Data Poker Heat collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. $5.00 Chips Package: $4.99 You just purchased $5.00 worth of chips. Now hit the tables!
  2. $5.00 Poker Heat Special Package: $4.99 You just purchased a special package. Now hit the tables!
  3. $20.00 Chips Package: $19.99 You just purchased $20.00 worth of chips. Now hit the tables!
  4. Poker Heat Chips Pile Package: $9.99 Get started with this awesome chips package
  5. Poker Heat Safe Package: $99.99 This is your best shot to move up the leagues
  6. Piggy Pack: $5.99 piggy pack
  7. Poker Heat Box Package: $34.99 The perfect package to win lots of chips
  8. Poker Heat Case Package: $49.99 Millions of chips are now available
  9. $10.00 Poker Heat Special Package: $9.99 You just purchased a special package. Now hit the tables!
  10. $6 Chips Package: $5.99 $6 Chips Package