—— Run into issues on Dr. Chess? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To avoid this glitch, always ensure to finish your game before closing the app. If you must exit, try to pause the game first if the option... ⇲
Fix: While the app may not have a built-in friends list, you can use social media platforms or messaging apps to coordinate games with friends. S... ⇲
Fix: To mitigate this, try to play games with known players or friends where you can agree on rules regarding disconnections. This can help creat... ⇲
Fix: Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the issue persists... ⇲
Fix: To level the playing field, try to play with friends or known players who are less likely to disconnect. This can help create a more consist... ⇲
Fix: While there may not be a direct reporting feature, you can document instances of cheating by taking screenshots and noting the usernames. Th... ⇲
Fix: Check your device's overall audio settings to ensure that the volume is turned up and that the app is not muted. You can also try toggling t... ⇲
Fix: Consider using the app during times when you can tolerate ads, or look for any options within the app to reduce ad frequency, such as a prem... ⇲
Fix: Keep a personal record of your games and results to track your performance independently. This can help you identify any discrepancies in th... ⇲
Fix: Check if your device's battery saver mode is activated, as this can sometimes cause the screen to dim or turn off. Adjust your settings to p... ⇲
Fix: Explore the app's settings to see if there are any options to connect with other players or join public games. If not, consider using other... ⇲
Fix: While the app may not support exporting, you can manually record your games by taking screenshots or writing down moves to analyze later.... ⇲
Fix: Use external messaging apps to communicate with players before or after games. This can help you coordinate matches and discuss strategies.... ⇲
Fix: Look for local chess clubs or online platforms that host tournaments and use Dr. Chess for practice in preparation for those events. OR C... ⇲
Fix: Use social media or messaging apps to share your username or game ID with friends, allowing them to find and challenge you directly. OR C... ⇲
Fix: If you need to switch accounts, try uninstalling and reinstalling the app, which may prompt you to log in again upon opening. OR Check th... ⇲
Fix: Familiarize yourself with the rules of chess to understand why certain moves may be restricted. The app may be enforcing these rules strictl... ⇲
Fix: If the engine difficulty is too high, try playing against lower-rated opponents or using the app's settings to adjust the difficulty if such... ⇲
Fix: To reset the app, go to your device settings, find Dr. Chess, and select 'Reset' or 'Clear Data' if available. This will remove any saved da... ⇲