fix problems on ZKB [iphone]

​

—— Run into issues on ZKB ? Get help pending when official support gets back to you!

ZKB Mobile Banking
Info:
company: Zürcher Kantonalbank
: https://www.zkb.ch/de/ks/psc/telefon-email.html
: www.zkb.ch
Chat with our AI-based ZKB Support
   Hello! How can I assist you?  

characters left:
 
Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of ZKB Mobile Banking. Go to the App Store, tap on your profile icon, and check f... ⇲
 
Loading issue

limited offline functionality

Fix: 1. Download necessary documents: Before going offline, download any important documents or information you may need from the app. Look for o... ⇲
 
Support issue

poor customer support

Fix: 1. Use in-app help: Check if the ZKB Mobile Banking app has a help or FAQ section within the app. This may provide answers to common questio... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > ZKB Mobile Banking and ensure that notifications are enabled. Adjust the se... ⇲
 
UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features. Look for a tutorial or help s... ⇲
 
Customization issue

lack of customization options

Fix: 1. Explore settings: Check the app settings to see if there are any customization options available, such as themes or layout adjustments. S... ⇲
 
Battery issue

high battery consumption

Fix: 1. Limit background app activity: Go to Settings > General > Background App Refresh and disable it for ZKB Mobile Banking to prevent it from... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your iPhone is running the latest iOS version compatible with ZKB Mobile Banking. Go to Settings > Gene... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
98.7%

Bad experience
0.6%

Neutral
0.6%

~ from our NLP analysis of 155 combined software ratings.

 Switch to these Alternatives:
one – control over your cards
Cembra App
Swisscard
neon – deine Konto-App
SecureSign by Credit Suisse
prepaid TWINT & other banks
Migros Bank E-Banking
Meine Mobiliar
AbaCliK 3
Raiffeisen PhotoTAN

 Private Data ZKB collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics