fix problems on Mastry App [iphone]

—— Run into issues on Mastry App? Get help pending when official support gets back to you!

Mastry App

Info:

company: Mastry Inc.

: https://mastry.me

Chat with our AI-based Mastry App Support

🛠️ Common Mastry App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Music is too loud and distracting

Fix: Open the Mastry App and navigate to the settings menu. Look for an option labeled 'Audio' or 'Sound Settings'. Here, you should find a volum... ⇲

No option to turn off background music

Fix: Check the settings menu within the Mastry App for any audio options. If there is no direct option to turn off the music, look for a 'Mute' o... ⇲

Audio issue

Voice over for some sessions is grating

Fix: In the settings menu, look for options related to voice settings. If there is a choice of voice types or styles, select a different voice th... ⇲

Customization issue

Breathing pace can be too fast

Fix: During a session, if you find the breathing pace too fast, try to consciously slow down your own breathing to match a comfortable rhythm. Fo... ⇲

Limited options for customizing session intensity

Fix: Explore the settings menu for any customization options related to session intensity. If available, adjust the settings to find a level that... ⇲

Some users may find sessions too short or too long

Fix: If you find sessions too short, consider repeating them or combining multiple sessions back-to-back to create a longer experience. This can... ⇲

Privacy issue

Some sessions may be emotionally intense without warning

Fix: Before starting a session, read any available descriptions or user reviews to gauge the emotional intensity of the session. If the app provi... ⇲

UI issue

Occasional navigation issues

Fix: If you encounter navigation issues, try restarting the app. Close it completely and then reopen it to see if the navigation improves. This c... ⇲

Compatibility issue

Mastry App may not be suitable for all users

Fix: If you find that the app does not meet your needs, consider exploring alternative apps that offer similar features but may be better suited... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

90.2%

Bad experience

7.3%

Neutral

2.4%

~ from our NLP analysis of 82 combined software ratings.

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Private Data Mastry App collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Monthly: $9.99 7-day free trial, then $9.99/mo
Yearly: $99.99 7 Day free trial, then $99.99/yr