fix problems on GreenState CU [iphone]

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GreenState CU Mobile
Info:
company: GreenState Credit Union
: https://www.greenstatecu.org/
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UI issue

Redirects to web browser

Fix: If the app redirects you to a web browser, check if you have the latest version of the app installed. Update it through the App Store if nec... ⇲

Limited visibility of rewards points

Fix: To check your rewards points, navigate to the rewards section of the app. If visibility is limited, consider keeping a manual log of your po... ⇲

No option to print transactions easily

Fix: To print transactions, take screenshots of your transaction history and transfer them to a computer or use a mobile printing app to print di... ⇲

Small font size

Fix: To adjust the font size, check your device's accessibility settings. You can increase the text size for all apps, including GreenState CU Mo... ⇲

Overwhelming information for some users

Fix: To manage overwhelming information, focus on the most relevant sections of the app. Create a checklist of features you use most often and pr... ⇲
 
Updates issue

Loss of payment visibility after update

Fix: After an update, try logging out and then logging back into the app. This can refresh your account data and restore visibility to your payme... ⇲
 
Slow issue

Slow account loading

Fix: To improve loading times, ensure that your device has enough storage space. Delete unnecessary apps or files to free up space. Additionally,... ⇲
 
Payments issue

Inconsistent bill payment functionality

Fix: If bill payments are inconsistent, double-check that you are entering the correct payment details each time. Ensure that your payment method... ⇲

High fees for services like safe deposit boxes

Fix: Review the fee structure in the app or on the website to understand what services incur fees. If possible, consider alternative services tha... ⇲
 
Notifications issue

Lack of transaction alerts

Fix: Check the app settings to ensure that transaction alerts are enabled. Look for notification settings and toggle them on for transactions.... ⇲
 
Search issue

Clunky transaction search

Fix: To improve your transaction search experience, use specific keywords or date ranges when searching for transactions. This can help narrow do... ⇲
 
Crashes issue

Frequent app crashes

Fix: If the app crashes frequently, try uninstalling and reinstalling it. This can resolve any corrupted files that may be causing the crashes.... ⇲
 
Login issue

No FaceID option

Fix: If FaceID is not available, consider using a strong passcode for security. Check the app settings to see if there are any updates regarding... ⇲
 
Customization issue

Inability to customize account names

Fix: If you cannot customize account names, check the app settings for any options related to account management. Some apps allow renaming accoun... ⇲

No dark mode

Fix: If the app does not support dark mode, consider using your device's overall dark mode setting, which may help reduce eye strain when using t... ⇲

Limited customization options

Fix: Explore the app settings thoroughly to see if there are any hidden customization options. Sometimes, features are not immediately visible an... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: Ensure that the app is updated to the latest version on all devices. Performance issues can often be resolved with updates that improve comp... ⇲
 
Syncing issue

Lack of real-time transaction updates

Fix: If real-time updates are not available, regularly check your account manually to stay informed about transactions. Set reminders to do this... ⇲
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 what users are saying
Good experience
86.6%

Bad experience
9.7%

Neutral
3.7%

~ from our NLP analysis of 3,929 combined software ratings.

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 Private Data GreenState CU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics