fix problems on MyBCA [iphone]

—— Run into issues on MyBCA? Get help pending when official support gets back to you!

myBCA

Info:

company: PT. Bank Central Asia Tbk

: https://www.bca.co.id/mybca

: www.bca.co.id

Chat with our AI-based myBCA Support

🛠️ Common myBCA Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

myBCA is slow

Fix: 1. Clear the app cache: Go to your iPhone Settings > General > iPhone Storage. Find myBCA in the list and tap on it. If there's an option to... ⇲

Excessive ads

Fix: 1. Check for an ad-free version: Some apps offer a premium version that removes ads. Look in the app settings or the App Store for an option... ⇲

Payments issue

Cannot pay BCA credit card

Fix: 1. Verify payment settings: Open myBCA, go to the payment section, and ensure your credit card details are correctly entered. Check for any... ⇲

Bugs issue

Error in consumer credit menu

Fix: 1. Update the app: Ensure you are using the latest version of myBCA, as updates often fix bugs. Go to the App Store, check for updates, and... ⇲

Bug in top up virtual account

Fix: 1. Check for updates: Make sure you have the latest version of the app, as updates may fix bugs. Go to the App Store and check for updates.... ⇲

Customization issue

Widget for exchange rates is not useful

Fix: 1. Customize the widget: Long press on the widget and select 'Edit Widget' to adjust settings or choose a different display option that may... ⇲

Camera issue

QR code scanning fails

Fix: 1. Clean the camera lens: Ensure your iPhone camera lens is clean and free from obstructions. Wipe it gently with a soft cloth. OR 2. Che... ⇲

Account issue

Credit card balance and transactions not visible

Fix: 1. Refresh the app: Pull down on the screen in the app to refresh the data. This can help load the latest information. OR 2. Log out and... ⇲

Syncing issue

Incomplete transfer import from BCA Mobile

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can lead to incomplete data transfers.... ⇲