fix problems on CarePortal App [iphone]

—— Run into issues on CarePortal App? Get help pending when official support gets back to you!

CarePortal App

Info:

company: The Global Orphan Project

: https://careportal.zendesk.com/hc/en-us

: www.careportal.org

Chat with our AI-based CarePortal App Support

🛠️ Common CarePortal App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

info loads very slowly

Fix: 1. Check your internet connection: Ensure that you have a stable and strong Wi-Fi or cellular data connection. You can do this by opening ot... ⇲

CarePortal App freezes while watching stream

Fix: 1. Check for background apps: Double-click the home button (or swipe up from the bottom of the screen) to see all open apps. Close any unnec... ⇲

Slow issue

performance issues

Fix: 1. Free up storage space: Go to Settings > General > iPhone Storage. Check how much space is available. If it's low, delete unused apps, pho... ⇲

Updates issue

lack of updates

Fix: 1. Check for updates regularly: Make it a habit to check for updates in the App Store. Open the App Store, tap on your profile icon, and scr... ⇲

UI issue

navigation difficulties

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a help or tutoria... ⇲