—— Run into issues on Takealot? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try using more specific keywords when searching for items. For example, instead of searching for 'shoes', try 'men's running shoes' or 'wome... ⇲
Fix: Clear the app's cache to improve search results. Go to your iPhone Settings > General > iPhone Storage > Takealot App > Offload App. This wi... ⇲
Fix: Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage and delete any unnecessary apps or files to free... ⇲
Fix: Update the app to the latest version available in the App Store. Developers often release updates to fix bugs and improve stability. OR R... ⇲
Fix: Check the app settings for any options to limit or disable ads. Some apps provide settings to reduce the frequency of ads or opt-out of pers... ⇲
Fix: Clear the app's cache as mentioned earlier. This can help resolve issues with broken ads that may be stuck in the app's memory. OR Reinst... ⇲
Fix: Navigate to your account settings within the app. Look for 'Delivery Information' or 'Address Book' to update your details. Make sure to sav... ⇲
Fix: When placing an order, double-check your delivery address before finalizing the purchase. If you need to change it after placing an order, t... ⇲
Fix: Check the payment settings in the app to ensure that COD is enabled for your account. Sometimes, it may be restricted based on your location... ⇲
Fix: Review your order confirmation email or app notification to ensure that all items are confirmed. If an item is canceled, check if it is due... ⇲
Fix: Familiarize yourself with the app's layout. Spend some time exploring different sections to understand where items are categorized, which ca... ⇲
Fix: Check your iPhone's display settings. Go to Settings > Display & Brightness and enable 'Dark' mode. While this may not change the app's them... ⇲
Fix: Set up notifications for specific items. Some apps allow you to receive alerts when items are back in stock, which can help you purchase the... ⇲
Fix: Check the estimated delivery date provided at checkout. If it seems longer than expected, consider selecting a different shipping option if... ⇲
Fix: Regularly check the app for updates on stock availability, as notifications may not always be timely. Make it a habit to look for items you... ⇲