fix problems on ServiceTrade [iphone]

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—— Run into issues on ServiceTrade? Get help pending when official support gets back to you!

ServiceTrade
Info:
company: ServiceTrade, Inc.
: http://support.servicetrade.com
: www.servicetrade.com
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Bugs issue

clock-in feature unreliable

Fix: Ensure that your location services are enabled for the app. Go to Settings > Privacy > Location Services, and make sure ServiceTrade is set... ⇲

inconsistent reporting

Fix: Double-check the parameters you are using for reports. Ensure that you are selecting the correct filters and date ranges to get accurate res... ⇲

time tracking inaccuracies

Fix: Regularly review your time entries and correct any discrepancies immediately to maintain accurate records. OR Use a manual time tracking... ⇲
 
Network issue

low connectivity causes failures

Fix: Switch to a different network if possible, such as Wi-Fi instead of cellular data, to see if connectivity improves. You can also try resetti... ⇲
 
Syncing issue

missing comments and data

Fix: Check if there are any filters applied in the app that may be hiding comments or data. Review your settings and adjust filters accordingly.... ⇲

sync issues with photos

Fix: Ensure that you have a stable internet connection when syncing photos. If issues persist, try logging out of the app and logging back in to... ⇲
 
Crashes issue

frequent crashes

Fix: Close all other apps running in the background to free up memory. Double-click the Home button (or swipe up from the bottom on newer iPhones... ⇲
 
Slow issue

slow performance

Fix: Free up storage space on your iPhone by deleting unused apps, photos, or files. Go to Settings > General > iPhone Storage to see what can be... ⇲
 
Uploads issue

attachments fail to upload

Fix: Check your internet connection and ensure it is stable. If you are on a weak connection, try switching to a stronger one. OR Reduce the s... ⇲
 
Permissions issue

permissions randomly change

Fix: Regularly check the app permissions in your iPhone settings. Go to Settings > Privacy and ensure that ServiceTrade has the necessary permiss... ⇲
 
UI issue

user interface not user-friendly

Fix: Familiarize yourself with the app by exploring all menus and features. Look for any tutorials or help sections within the app that can guide... ⇲

ServiceTrade is cumbersome and clunky

Fix: Identify the specific features that feel cumbersome and look for shortcuts or alternative methods to access them more efficiently. OR Con... ⇲
 
Installation issue

requires frequent app reinstallation

Fix: Check for any updates to your iPhone's operating system. Go to Settings > General > Software Update and install any available updates, as co... ⇲
 
Updates issue

new updates introduce more problems

Fix: If a new update causes issues, consider rolling back to a previous version if possible. This may require uninstalling the app and reinstalli... ⇲

missing features in new versions

Fix: Review the update notes to understand what features have been removed and if there are alternatives within the app. OR Explore third-part... ⇲
 
Support issue

lack of reliable customer support

Fix: Utilize any available online resources such as FAQs, forums, or user communities for troubleshooting tips and shared experiences. OR Docu... ⇲
 
Loading issue

routes do not load properly

Fix: Ensure that your GPS is functioning correctly. Go to Settings > Privacy > Location Services and make sure it is enabled for ServiceTrade.... ⇲
 
Compatibility issue

requires multiple apps for functionality

Fix: Look for integration options within ServiceTrade that may allow you to connect with other apps, reducing the need to switch between them.... ⇲
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 what users are saying
Bad experience
60.4%

Good experience
34.0%

Neutral
5.7%

~ from our NLP analysis of 106 combined software ratings.

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 Private Data ServiceTrade collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • User Content
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • User Content
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics