—— Run into issues on RBL MyCard? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure that your phone number is entered correctly in the app. Check for any typos or missing digits. 2. Restart your phone and try the v... ⇲
Fix: 1. Check your internet connection to ensure it is stable. Switch between Wi-Fi and mobile data to see if the issue persists. 2. Close the ap... ⇲
Fix: 1. Check if your credit card is supported by the app. Visit the app's payment options section for a list of accepted cards. 2. If your card... ⇲
Fix: 1. Verify that your payment method has sufficient funds and is not expired. 2. Check if the biller accepts payments through the app and that... ⇲
Fix: 1. Restart your device to refresh the app's connection to the server. 2. Check for any app updates in the App Store and install them if avai... ⇲
Fix: 1. Refresh the app by pulling down on the screen to update the balance display. 2. Log out and log back into your account to see if the bala... ⇲
Fix: 1. Verify that your carrier supports eSIM functionality. Check their website or contact customer service for confirmation. 2. If your carrie... ⇲
Fix: 1. Go to Settings > Touch ID & Passcode and ensure that your fingerprint is registered correctly. 2. Delete and re-register your fingerprint... ⇲
Fix: 1. Ensure that you are entering the correct username and password. 2. Check your internet connection and try switching between Wi-Fi and mob... ⇲
Fix: 1. Try rotating your device to landscape mode to see if the keyboard moves out of the way. 2. If the keyboard is still obstructing navigatio... ⇲
Fix: 1. Ensure that your device is compatible with eSIM and that your carrier supports it. 2. Check for any software updates for your iPhone by g... ⇲
Fix: 1. Ensure that the app is compatible with your iPad model and that you have the latest version installed. 2. Check your internet connection... ⇲
Fix: 1. Restart the app and try the registration process again. 2. Ensure that all required fields are filled out correctly and that you are usin... ⇲
Fix: 1. Ensure that your Touch ID settings are correctly configured by going to Settings > Touch ID & Passcode. 2. Delete any existing fingerprin... ⇲
Fix: 1. Restart your iPhone to clear any temporary glitches caused by the update. 2. Check for any additional updates for the app in the App Stor... ⇲
Fix: 1. Close any background apps to free up memory. 2. Restart your iPhone to refresh the system. 3. Check for app updates in the App Store and... ⇲
Fix: 1. Explore the app's help section or FAQ for guidance on common issues. 2. Look for online tutorials or user forums that may provide additio... ⇲