—— Run into issues on Uptown Grocery? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if your iPhone's accessibility settings can help. Go to Settings > Accessibility > Display & Text Size. Here, you can enable 'Larger T... ⇲
Fix: Ensure you are using specific keywords when searching. Try to include the brand name or specific product type to narrow down results. Also,... ⇲
Fix: Check if there is an option to report missing images within the app. Look for a feedback or report button on the product page to notify the... ⇲
Fix: Take a moment to familiarize yourself with the app layout. Look for a tutorial or help section within the app that may provide guidance on h... ⇲
Fix: Try closing the app completely and reopening it. This can sometimes resolve temporary glitches. To do this, swipe up from the bottom of the... ⇲
Fix: Ensure that the camera lens is clean and unobstructed. Sometimes, dirt or smudges can affect scanning capabilities. Wipe the lens gently wit... ⇲
Fix: Check the app for a FAQ or help section that may address common issues. This can often provide quick solutions without needing direct suppor... ⇲
Fix: Review the terms of the rewards program within the app to understand any changes. Sometimes, the app may provide updates or notifications re... ⇲
Fix: Check your internet connection. A weak or unstable connection can prevent coupons from loading. Try switching to Wi-Fi or moving closer to y... ⇲
Fix: Ensure that you are logged into your account correctly. Sometimes, being logged out can prevent points from being recorded. Log out and log... ⇲