fix problems on Мой МТС [iphone]

—— Run into issues on Мой МТС? Get help pending when official support gets back to you!

Мой МТС

Info:

company: Mobile TeleSystems Public Joint Stock Company

: http://www.mts.ru/feedback/

: www.my.mts.ru

Chat with our AI-based Мой МТС Support

🛠️ Common Мой МТС Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Only supports Russian language

Fix: If you are not fluent in Russian, consider using a translation app on your phone. Apps like Google Translate can help you translate text in... ⇲

No English language support

Fix: Similar to the previous issue, use a translation app to help navigate the app. You can also create a cheat sheet with common phrases and the... ⇲

Bugs issue

Error prompts when switching services

Fix: Try restarting the app after switching services. Close the app completely and reopen it to see if the error persists. This can sometimes cle... ⇲

Support issue

Terrible customer service

Fix: If you encounter issues, try using the app's FAQ or help section. Many common problems have documented solutions that can save you time. O... ⇲

Updates issue

Recent update increased ads

Fix: Check the app settings to see if there is an option to reduce or disable ads. Some apps offer a premium version that removes ads for a fee.... ⇲

No new useful functions in latest update

Fix: Explore the app thoroughly after the update. Sometimes, new features are not immediately obvious and may require some digging to find. OR... ⇲

UI issue

Balance not displayed

Fix: Try logging out of your account and then logging back in. This can refresh your account information and may resolve the display issue. OR... ⇲

Payments issue

Some funds not returned

Fix: Keep a record of your transactions and any discrepancies. This will help you track what funds are missing and provide evidence if needed.... ⇲

Network issue

Inconsistent internet speed

Fix: Test your internet speed using a speed test app to determine if the issue is with the app or your connection. If the speed is low, try switc... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.8%

Bad experience

4.6%

Neutral

1.6%

~ from our NLP analysis of 9,259 combined software ratings.

Switch to these Alternatives:

Госуслуги

Simple Working Calendar

VPN Squirrel VPN Master Proxy

HitVPN - fast & secure VPN

VPN Rocket - Fast VPN Master

InConnect VPN

VPN Corgi - Best Proxy Master

DIKIDI Online

Yandex Telemost: call and chat

VPN service Beaver

Private Data Мой МТС collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Contacts
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics