fix problems on FITCAMX [iphone]

—— Run into issues on FITCAMX? Get help pending when official support gets back to you!

FITCAMX

Info:

company: Shenzhen Xiaozhen Technology Co.,Ltd.

: https://www.6zhentan.com

: www.fitcamx.com

Chat with our AI-based FITCAMX Support

🛠️ Common FITCAMX Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

FITCAMX frequently disconnects from camera

Fix: 1. Ensure that both the camera and your iPhone are updated to the latest firmware and software versions. Check the manufacturer's website fo... ⇲

Live view shows black screen on some devices

Fix: 1. Ensure that the camera is powered on and functioning properly. Check the camera's display for any error messages. 2. Restart the FITCAMX... ⇲

Downloads issue

Slow download speeds for video clips

Fix: 1. Ensure you are connected to a strong Wi-Fi network. Move closer to the router if necessary. 2. Pause any other downloads or streaming act... ⇲

Inability to download footage unless in car

Fix: 1. If the app requires a connection to the camera to download footage, ensure you are connected to the camera's Wi-Fi while attempting to do... ⇲

Network issue

Requires WiFi connection to access footage

Fix: 1. If you need to access footage without Wi-Fi, consider downloading the clips while still in the car before disconnecting. 2. Use a mobile... ⇲

Security issue

FITCAMX has security warnings from antivirus software

Fix: 1. Check the settings of your antivirus software and add the FITCAMX app to the list of trusted applications. 2. Ensure that your iPhone's s... ⇲

Camera issue

Camera does not connect automatically

Fix: 1. Check the app settings to see if there is an option to enable automatic connection. 2. Ensure that Bluetooth and Wi-Fi are enabled on you... ⇲

Rear camera image is mirrored incorrectly

Fix: 1. Check the app settings for an option to flip or mirror the rear camera image. 2. If no such option exists, consider using video editing s... ⇲

Storage issue

SD card does not overwrite old footage

Fix: 1. Check the settings in the app to see if there is an option to enable loop recording or overwrite old footage. 2. If the option is not ava... ⇲

Updates issue

FITCAMX lacks firmware update option

Fix: 1. Check the manufacturer's website for any available firmware updates for the camera and follow their instructions for updating. 2. Ensure... ⇲

Video issue

Low video bitrate affects quality

Fix: 1. Check the app settings to see if there is an option to adjust the video quality or bitrate. 2. If available, select a higher quality sett... ⇲

Limited recording loop duration

Fix: 1. Check the app settings for options related to recording duration and see if you can extend the loop duration. 2. If the app does not allo... ⇲

Customization issue

No option to lock clips while driving

Fix: 1. Use a manual method to lock clips by stopping the recording and saving important footage before continuing. 2. Check the app settings for... ⇲

No option for higher capacity memory cards

Fix: 1. Check the camera specifications to confirm the maximum supported SD card capacity. If your card exceeds this, consider using a card that... ⇲

UI issue

FITCAMX is clunky and has poor user experience

Fix: 1. Familiarize yourself with the app's layout and features by reviewing any available user guides or tutorials. 2. Provide feedback on speci... ⇲

Compatibility issue

Incompatibility with Apple CarPlay

Fix: 1. Check if there are any updates available for both the app and your vehicle's software that may improve compatibility. 2. Use the app dire... ⇲

Slow issue

Laggy live stream

Fix: 1. Ensure you are connected to a strong Wi-Fi network and that there are no other devices consuming bandwidth. 2. Restart the app and reconn... ⇲