fix problems on Rooam [iphone]

—— Run into issues on Rooam? Get help pending when official support gets back to you!

Rooam: Pay From Your Phone

Info:

company: Rooam, Inc.

: https://rooam.co

: rooam.co

Chat with our AI-based Rooam Support

🛠️ Common Rooam Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Inability to view itemized tab at payment

Fix: To view an itemized tab, first ensure that you have the latest version of the Rooam app installed. Check for updates in the App Store. If th... ⇲

Staff at some venues are unfamiliar with the app

Fix: If you encounter staff who are unfamiliar with the Rooam app, politely ask them if they can refer to a manager or someone who is trained on... ⇲

Account issue

Difficulty in deleting account and receiving support

Fix: To delete your account, navigate to the settings section of the Rooam app. Look for an option related to account management or privacy setti... ⇲

Payments issue

Charges for drinks not purchased

Fix: If you notice charges for drinks you did not purchase, immediately check your order history in the app to confirm the charges. If there is a... ⇲

Lack of clear fee disclosure

Fix: To better understand the fees associated with using Rooam, check the app's terms of service or fee structure section, which may be found in... ⇲

UI issue

Menu bar overlaps with phone functionality on certain devices

Fix: If the menu bar overlaps with phone functionality, try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness... ⇲

Freezing issue

Rooam freezes or has errors during payment process

Fix: If the app freezes during payment, first try closing the app completely and reopening it. If that doesn't work, restart your iPhone to clear... ⇲

Compatibility issue

Inconsistent performance with Apple Wallet

Fix: To improve performance with Apple Wallet, ensure that both the Rooam app and your iPhone's iOS are updated to the latest versions. Sometimes... ⇲

Limited availability at venues

Fix: To find out which venues accept Rooam, check the app's venue list or map feature. This will help you identify locations where the app is acc... ⇲

Customization issue

Custom tip input issues

Fix: If you are having trouble entering a custom tip, ensure that you are using the correct format (e.g., numerical values without symbols). If t... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.1%

Bad experience

3.3%

Neutral

1.6%

~ from our NLP analysis of 2,825 combined software ratings.

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Private Data Rooam collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics