—— Run into issues on Where’s My Refundo? WMR+? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Take time to familiarize yourself with the app's layout. Start by exploring each section of the app to understand its features. You can also... ⇲
Fix: Try to identify the main sections of the app and their purposes. Use the app's help feature or FAQ section to clarify any confusing areas. I... ⇲
Fix: When redirected to the IRS website, bookmark the page for easier access in the future. Familiarize yourself with the IRS site layout to make... ⇲
Fix: If the app is directing you to state tax sites that are down or inaccessible, try accessing those sites directly through a web browser inste... ⇲
Fix: Review the information being requested and determine if it is essential for your use of the app. If you feel uncomfortable providing certain... ⇲
Fix: If you are having trouble with your User ID or password, use the 'Forgot Password' feature to reset your credentials. Make sure to check you... ⇲
Fix: To simplify the process, break down your tasks into smaller steps and tackle them one at a time. This can make the overall experience feel l... ⇲
Fix: Look for a 'Submit' or 'Finish' button at the end of the process. If you can't find it, try scrolling to the bottom of the page or section t... ⇲
Fix: If you find yourself stuck in a loop, try closing the app completely and restarting it. This can sometimes reset the navigation and allow yo... ⇲
Fix: Review the app's features and compare them with your expectations. If you feel misled, document your findings and consider adjusting your us... ⇲
Fix: If the app is not providing results, ensure that you have entered all required information correctly. Double-check for any typos or missing... ⇲
Fix: Identify the specific functionalities you need that are lacking in this app. You may need to use the IRS app for those specific tasks while... ⇲
Fix: If the app is slow, try closing other apps running in the background to free up resources on your device. This can improve performance. OR... ⇲
Fix: If you cannot track your payment status, check if there is a specific section in the app dedicated to payment tracking. If not, consider usi... ⇲
Fix: If the app freezes, try force-closing it by swiping up from the bottom of the screen and swiping the app off the screen. Then, reopen the ap... ⇲