fix problems on Reelsapp [iphone]

—— Run into issues on Reelsapp? Get help pending when official support gets back to you!

Reelsapp: reel & video editor

Info:

company: Rustam Achilov

: https://reelsapp.uz/en/

: reelsapp.uz

Chat with our AI-based Reelsapp Support

🛠️ Common Reelsapp Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Reelsapp freezes during reel creation

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Reelsapp off... ⇲

Limited music options

Fix: 1. Explore the app's settings to see if there are options to link to other music libraries or services. 2. Consider using a separate music e... ⇲

Permissions issue

No access to entire photo library

Fix: 1. Go to Settings > Privacy > Photos and ensure that Reelsapp has permission to access all photos. 2. If the app is still limited, try resta... ⇲

Crashes issue

Reelsapp crashes unexpectedly

Fix: 1. Ensure that your iPhone is running the latest version of iOS. 2. Clear the app's cache by uninstalling and reinstalling it. OR 1. Chec... ⇲

Syncing issue

Inability to save progress on created reels

Fix: 1. Regularly check for updates to the app that may include a save feature. 2. As a workaround, take screenshots of your progress or jot down... ⇲

Video issue

Poor video quality

Fix: 1. Check the export settings in the app to ensure you are selecting the highest quality available. 2. Ensure your device has enough storage... ⇲

Customization issue

Lack of customization for templates

Fix: 1. Explore the app for any hidden customization options in the settings or template selection. 2. Consider using a different video editing a... ⇲

No filter options for templates

Fix: 1. Check if there are any updates to the app that may introduce filter options. 2. Use external photo editing apps to apply filters before i... ⇲

No option to edit reels after creation

Fix: 1. Save your reels as drafts if the app allows it, so you can revisit them later. 2. Consider using a different app that allows for post-cre... ⇲

Backup issue

No history of previous reels

Fix: 1. Keep a manual log of your created reels, including dates and content. 2. Regularly back up your reels to a cloud service or external stor... ⇲

Screen issue

Black screen during playback

Fix: 1. Restart the app and try playing the reel again. 2. Ensure your device is updated to the latest iOS version. OR 1. Check if the issue o... ⇲

Loading issue

Slow loading times

Fix: 1. Clear the app's cache by uninstalling and reinstalling it. 2. Ensure your device has sufficient storage and close other apps running in t... ⇲

Payments issue

No free trial available

Fix: 1. Look for promotional offers or discounts that may allow you to try the app at a reduced cost. 2. Research alternative apps that offer fre... ⇲

High subscription cost for limited features

Fix: 1. Evaluate your usage and determine if the subscription is worth the cost based on your needs. 2. Look for alternative apps that offer simi... ⇲

No refund policy clarity

Fix: 1. Review the app's terms of service for any mention of refund policies. 2. Keep a record of your subscription details and any correspondenc... ⇲

Support issue

Limited customer support

Fix: 1. Check the app's FAQ section for common issues and solutions. 2. Look for user forums or community groups where you can ask questions. O... ⇲

UI issue

Difficult navigation and organization

Fix: 1. Familiarize yourself with the app's layout by exploring all menus and options. 2. Create a checklist of steps you need to follow to strea... ⇲

Performance issue

Inconsistent performance

Fix: 1. Regularly update the app to the latest version to benefit from performance improvements. 2. Restart your device to clear any temporary is... ⇲

Audio issue

No way to add personal music

Fix: 1. Use a separate app to create a video with your personal music and then import it into Reelsapp. 2. Check if there are any updates that ma... ⇲

Battery issue

Reelsapp drains battery quickly

Fix: 1. Close other apps running in the background to conserve battery. 2. Reduce screen brightness and turn off unnecessary features like locati... ⇲