fix problems on FastPay [iphone]

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—— Run into issues on FastPay? Get help pending when official support gets back to you!

fastPay
Info:
company: fastPay Elektronik Para Odeme Hizmetleri AS
: https://fastpay.com.tr/default.aspx
: fastpay.com.tr
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Payments issue

Inability to add certain credit cards

Fix: Check if the credit card you are trying to add is supported by fastPay. Some cards, especially those from smaller banks or certain internati... ⇲

Limited acceptance in stores

Fix: Check the fastPay app for a list of participating merchants. If you are trying to use fastPay at a store that does not accept it, consider u... ⇲
 
Loading issue

Long loading times

Fix: Clear the app's cache by going to your iPhone settings, selecting fastPay, and choosing the option to clear cache or data. This can help imp... ⇲
 
Network issue

WiFi dependency for number verification

Fix: If you are having trouble with number verification, try switching to mobile data instead of WiFi. Sometimes, WiFi networks may have restrict... ⇲

Bump transfer fails without internet

Fix: Make sure that both devices involved in the bump transfer have an active internet connection. If one device is offline, the transfer will no... ⇲
 
Registration issue

Foreign number registration issues

Fix: Ensure that you are entering the correct country code when registering a foreign number. Double-check the format required by fastPay for int... ⇲
 
Crashes issue

3D security code crashes app

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes for known issues. Check the App Store for any avai... ⇲
 
UI issue

Frequent tutorial pop-ups

Fix: Look for an option in the app settings to disable tutorial pop-ups or to skip them. This can often be found under 'Help' or 'Settings' secti... ⇲

Language inconsistency in explanations

Fix: Check the app settings to see if there is an option to select your preferred language. This can help ensure that all explanations are consis... ⇲
 
Permissions issue

Excessive permission requests

Fix: Review the permissions that fastPay is requesting and determine which ones are necessary for your use. You can adjust these permissions in y... ⇲
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 what users are saying
Good experience
72.3%

Bad experience
25.5%

Neutral
2.1%

~ from our NLP analysis of 47 combined software ratings.

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 Private Data fastPay collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • Identifiers
    • Usage Data
    • Diagnostics