fix problems on Ficohsa [iphone]

—— Run into issues on Ficohsa? Get help pending when official support gets back to you!

Ficohsa

Info:

company: Grupo Financiero Ficohsa

: http://www.ficohsa.com/

Chat with our AI-based Ficohsa Support

🛠️ Common Ficohsa Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

FaceID initialization fails to log in

Fix: 1. Ensure that FaceID is set up correctly on your iPhone. Go to Settings > Face ID & Passcode and make sure Face ID is enabled for the app.... ⇲

Last account covered by bottom menu

Fix: 1. Try adjusting the size of the app window by rotating your device or changing the orientation to see if the menu adjusts accordingly. 2. I... ⇲

Updates issue

Inefficient database update policies

Fix: 1. Regularly check for app updates in the App Store to ensure you have the latest version, which may include improvements to database manage... ⇲

Screen issue

Screen resolution distorts when split-screen

Fix: 1. Check your device settings by going to Settings > Display & Brightness and adjusting the display settings to see if it resolves the disto... ⇲

Network issue

Error message for slow internet despite good connection

Fix: 1. Restart your iPhone to refresh the network connection. 2. Check your Wi-Fi or cellular data connection by testing other apps or websites... ⇲

Ficohsa frequently inaccessible

Fix: 1. Check for any scheduled maintenance notifications from the app or service provider. 2. Restart your iPhone to refresh the app's connectio... ⇲

Crashes issue

Ficohsa crashes and duplicates session

Fix: 1. Ensure that your iPhone's operating system is up to date by going to Settings > General > Software Update. 2. Clear the app's cache by of... ⇲

Ficohsa closes during account creation

Fix: 1. Ensure that your iPhone is running the latest version of iOS. 2. Try restarting your iPhone before attempting to create an account again.... ⇲

Ficohsa closes when activating FaceID

Fix: 1. Ensure that your iPhone's iOS is up to date. 2. Restart your iPhone to clear any temporary glitches. OR 3. If the app continues to cra... ⇲

Account issue

Credentials erased daily

Fix: 1. Check if you have any security settings enabled that may be causing the app to log you out, such as a device management policy. 2. Ensure... ⇲

Cannot view credit card transactions

Fix: 1. Ensure that you have the correct permissions enabled in the app settings to view transactions. 2. Log out and log back in to refresh the... ⇲

Slow issue

Slow transaction updates

Fix: 1. Ensure that you have a stable internet connection. If using Wi-Fi, try switching to cellular data or vice versa. 2. Log out of the app an... ⇲

Security issue

Invasive security questions

Fix: 1. Review the security settings in the app to see if you can adjust the frequency or type of security questions asked. 2. If possible, provi... ⇲

Blocked after correct password entry

Fix: 1. Double-check that you are entering the correct password and that Caps Lock is not enabled. 2. If you have forgotten your password, use th... ⇲

Repeated login errors

Fix: 1. Ensure that you are using the correct login credentials and that there are no typos. 2. Clear the app's cache or data by offloading it as... ⇲

Ads issue

Ads block app access

Fix: 1. Check if there is an option within the app to disable ads or upgrade to a premium version that removes ads. 2. Try clearing the app's cac... ⇲

Search issue

Ficohsa only finds agencies

Fix: 1. Check if there are any filters or settings within the app that limit search results to agencies only. 2. Try searching for specific terms... ⇲

No news or Interbanca access

Fix: 1. Check if there are any settings within the app that need to be enabled for news or Interbanca access. 2. Ensure that you have a stable in... ⇲

Compatibility issue

No benefit over using Safari

Fix: 1. Explore the app's features to see if there are any functionalities that are not available in Safari, such as notifications or account man... ⇲