fix problems on AppClose [iphone]

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AppClose
Info:
company: AppClose, Inc
: http://support.appclose.com
: appclose.com
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Syncing issue

Inconsistent syncing with iPhone calendars

Fix: Ensure that the AppClose app has permission to access your iPhone calendars. Go to 'Settings' > 'Privacy' > 'Calendars' and make sure AppClo... ⇲
 
Messages issue

Messages do not always reach the other parent

Fix: Check your internet connection to ensure messages are being sent. If the connection is unstable, messages may not go through. Try switching... ⇲
 
Bugs issue

Calendar frequently auto-populates incorrect dates

Fix: Check the time zone settings in the AppClose app. Go to 'Settings' > 'Time Zone' and ensure it matches your current location. Incorrect time... ⇲
 
Search issue

No search capability within messaging

Fix: As a workaround, you can scroll through the conversation history to find specific messages. If you remember keywords, try using the 'Find' f... ⇲
 
Account issue

Cannot share child information between profiles

Fix: To share child information, consider using a shared document or note-taking app where both parents can input and access information. This ca... ⇲
 
Freezing issue

AppClose frequently freezes

Fix: Try closing the app completely and restarting it. Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open... ⇲
 
Notifications issue

Notifications show as unread even when messages are opened

Fix: Try toggling the notification settings for AppClose. Go to 'Settings' > 'Notifications' > 'AppClose' and turn off notifications, then turn t... ⇲

No option to disable official chat notifications

Fix: Check the app's notification settings. Go to 'Settings' > 'Notifications' > 'AppClose' and see if there is an option to disable specific typ... ⇲
 
Customization issue

No option for every other week schedule

Fix: As a workaround, manually create events for the desired weeks. For example, create an event for the first week, then create another event fo... ⇲
 
Support issue

Technical support is unresponsive

Fix: Check the app for any FAQs or help sections that may provide answers to common issues. Often, user forums or community boards can also provi... ⇲

No way to maintain conversation threads with support

Fix: To keep track of conversations, consider taking screenshots of important messages or copying and pasting them into a note-taking app for fut... ⇲
 
UI issue

Document vault is difficult to locate

Fix: Explore the app's main menu thoroughly. Look for sections labeled 'Documents', 'Vault', or 'Storage'. If you still cannot find it, try using... ⇲

Calendar setup is unintuitive and convoluted

Fix: Take some time to explore the calendar setup options. Look for tutorial videos or guides online that can provide a visual walkthrough of the... ⇲
 
Login issue

AppClose signs users out frequently

Fix: Check your device's settings to ensure that the AppClose app is not restricted in any way. Go to 'Settings' > 'General' > 'Background App Re... ⇲
 
Payments issue

Inability to link payment accounts properly

Fix: Double-check the payment information you are entering. Ensure that all details are correct, including card numbers, expiration dates, and bi... ⇲
 
Settings issue

Cannot set recurring events easily

Fix: When creating an event, look for an option labeled 'Repeat' or 'Recurrence'. If this option is not easily accessible, try creating the event... ⇲
 
Updates issue

Lack of versioning history for shared information

Fix: As a workaround, consider manually keeping track of changes in a separate document or note-taking app. This can help you maintain a version... ⇲
 
Crashes issue

AppClose closes unexpectedly before loading

Fix: Try restarting your iPhone. This can clear temporary glitches that may be causing the app to crash before loading. OR If the problem pers... ⇲
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 what users are saying
Good experience
93.4%

Neutral
3.8%

Bad experience
2.8%

~ from our NLP analysis of 30,261 combined software ratings.

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 Private Data AppClose collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics