fix problems on Tandem [iphone]

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—— Run into issues on Tandem? Get help pending when official support gets back to you!

Tandem - Living Together
Info:
company: Ride in Tandem, Inc.
: https://www.usetandem.com/
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Settings issue

Inability to edit past splits

Fix: As a workaround, you can create a new split for the same expenses and delete the old one if editing is not possible. This way, you can keep... ⇲

Limited visibility of split history

Fix: To improve visibility, regularly review your splits and take notes on them in a separate document. This can help you keep track of your hist... ⇲
 
Account issue

Difficulties with phone number changes

Fix: To change your phone number, go to the account settings in the app. Look for an option labeled 'Account Information' or 'Profile.' There sho... ⇲
 
Payments issue

Lack of transaction history in free version

Fix: To keep track of your transactions, consider manually recording them in a separate app or a spreadsheet. This way, you can maintain a histor... ⇲

Confusing settlement process

Fix: To better understand the settlement process, refer to any help or FAQ sections within the app. These resources often provide step-by-step gu... ⇲

Premium features reduce functionality of free version

Fix: To maximize the free version, focus on using the core features that are available. Create a list of what you need most and prioritize those... ⇲

No clear indication of premium costs

Fix: To find out about premium costs, check the app's settings or account section where subscription options are usually listed. Look for a 'Prem... ⇲
 
Glitches issue

Glitches with account connections

Fix: If you are experiencing glitches, try disconnecting and reconnecting your account. Go to the account settings, find the connected accounts s... ⇲
 
Bugs issue

Duplicate expense entries

Fix: To manage duplicate entries, regularly review your transaction list and delete any duplicates manually. Most apps allow you to swipe left on... ⇲
 
Uploads issue

No option to attach receipt photos

Fix: As a workaround, you can store your receipt photos in your phone's gallery and label them with the corresponding transaction date and amount... ⇲
 
UI issue

Inconsistent user interface

Fix: If you find the user interface inconsistent, try to familiarize yourself with the layout by exploring each section of the app. Spend some ti... ⇲
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 what users are saying
Good experience
86.8%

Bad experience
11.4%

Neutral
1.8%

~ from our NLP analysis of 666 combined software ratings.

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 Private Data Tandem collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Tandem Premium (monthly): $11.99 Tandem Premium (monthly)
  2. Tandem Premium (monthly): $5.99 Tandem Premium (monthly)
  3. Tandem Premium (monthly): $7.99 Tandem Premium (monthly)
  4. Tandem Premium (monthly): $9.99 Tandem Premium (monthly)
  5. Tandem Premium (monthly): $13.99 Tandem Premium (monthly)
  6. Tandem Premium (yearly): $71.99 Tandem Premium (yearly)
  7. Tandem Premium (yearly): $47.99 Tandem Premium (yearly)
  8. Tandem Premium (yearly): $59.99 Tandem Premium (yearly)
  9. Tandem Premium (yearly): $119.99 Tandem Premium (yearly)
  10. Tandem Premium (yearly): $95.99 Tandem Premium (yearly)