—— Run into issues on Mix With The Masters? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To work around the lack of resume functionality, make a habit of noting the timestamp of the video before you exit. You can use the Notes ap... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, tap on your profile icon, and scroll to see if Mix With The Mast... ⇲
Fix: Try clearing the app's cache. Go to Settings > General > iPhone Storage, find Mix With The Masters, and select 'Offload App'. This will free... ⇲
Fix: Force close the app and reopen it. To do this, swipe up from the bottom of the screen (or double-click the home button) to see the app switc... ⇲
Fix: Use Picture-in-Picture mode if your iPhone supports it. This allows you to watch videos while using other apps. To enable it, go to Settings... ⇲
Fix: As a workaround, keep a log of your last watched video in the Notes app or a similar tool. This way, you can easily find your place when you... ⇲
Fix: Manually create a playlist of the videos in the series you want to watch. This way, you can easily navigate from one video to the next witho... ⇲
Fix: Lower the video quality settings if the app allows it. This can help reduce buffering and stuttering during playback. OR Close any other... ⇲
Fix: Check your car's audio settings. Ensure that the volume is turned up and that the app is not muted. Sometimes, the car's audio system may pr... ⇲
Fix: Check the app settings to see if there is an option to allow background audio playback. If available, enable it to allow audio to continue w... ⇲
Fix: Check the volume settings on both your iPhone and the app. Ensure that the app is not muted and that the volume is turned up. OR Try rest... ⇲
Fix: Try downloading videos during off-peak hours when internet traffic is lower. This can improve download speeds significantly. OR Ensure th... ⇲
Fix: Check your internet connection and ensure it is stable. A poor connection can affect the download feature. OR Try restarting the app and... ⇲
Fix: Keep the app open while downloading videos. If you need to use your phone for other tasks, consider using a different device for those tasks... ⇲
Fix: Try uninstalling and reinstalling the app to reset its functionality, which may resolve issues with the download feature. OR Ensure you h... ⇲
Fix: Clear the app's cache by offloading it as mentioned earlier. This can help resolve any temporary login issues. OR Make sure your iPhone's... ⇲
Fix: Log out of the app and log back in to refresh your session. This can often resolve random login errors. OR Ensure that your app is update... ⇲
Fix: Try uninstalling and reinstalling the app. This can resolve many issues related to app crashes. To uninstall, press and hold the app icon un... ⇲
Fix: Try watching videos in lower quality settings if available. This can reduce the strain on the app and prevent crashes at the end. OR Clea... ⇲
Fix: Avoid scrolling too quickly through the content. Take your time to scroll slowly to prevent crashes. OR Clear the app's cache by offloadi... ⇲
Fix: Use the search function to find specific videos or topics more easily. Familiarize yourself with the categories available in the app to navi... ⇲
Fix: Manually rotate your device to landscape mode after opening the app. This can help you view content in the desired orientation. OR Check... ⇲
Fix: Take note of the video titles and their order in the series. You can write them down or take screenshots for easy reference. OR Use the s... ⇲
Fix: Try using specific keywords or phrases when searching for content. This can help narrow down results and improve search accuracy. OR Fami... ⇲
Fix: Use the iPhone app on your iPad in compatibility mode. You can do this by downloading the iPhone version from the App Store on your iPad.... ⇲
Fix: Use AirPlay to stream content from your iPhone to your Apple TV. Swipe down from the upper right corner of your iPhone to access Control Cen... ⇲
Fix: Check your internet connection and try again. Sometimes, server errors can be caused by connectivity issues on your end. OR Restart your... ⇲
Fix: Ensure that the app is fully updated and that you have the latest version installed, as updates may fix connection issues. OR Try restart... ⇲
Fix: Check your internet connection and switch between Wi-Fi and cellular data to see if that resolves the loading issue. OR Clear the app's c... ⇲
Fix: Use the standard scrubbing feature to navigate through videos. While it may not be as fast, it can still help you find specific points in th... ⇲