fix problems on Ride Jetson [iphone]

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—— Run into issues on Ride Jetson? Get help pending when official support gets back to you!

Ride Jetson
Info:
company: Jetson Electric LLC
: http://www.ridejetson.com
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Crashes issue

Ride Jetson crashes upon account creation

Fix: 1. Ensure your iPhone is running the latest version of iOS. 2. Restart your iPhone and try creating an account again. 3. Check for app upd... ⇲

Ride Jetson crashes frequently

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... ⇲
 
Settings issue

Inability to change speed settings

Fix: 1. Check if the app has the latest updates by going to the App Store and updating the Ride Jetson app. 2. Restart the app and try accessing... ⇲

Settings do not save

Fix: 1. Ensure that you are tapping 'Save' or 'Apply' after making changes in the settings. 2. Restart the app to see if the settings are retain... ⇲
 
Network issue

Ride Jetson fails to connect despite device being on

Fix: 1. Ensure Bluetooth is enabled on your iPhone and the device is powered on. 2. Restart both your iPhone and the device you are trying to co... ⇲

Server connection errors

Fix: 1. Check your internet connection to ensure it is stable. Try switching between Wi-Fi and cellular data. 2. Restart the app to attempt to r... ⇲
 
Battery issue

Battery icon does not update

Fix: 1. Restart the app to refresh the battery status display. 2. Ensure that the device is properly connected and recognized by the app. 3. Ch... ⇲

Ride Jetson shows incorrect battery status

Fix: 1. Restart the app to refresh the battery status display. 2. Ensure the device is properly connected and recognized by the app. 3. Check f... ⇲
 
Compatibility issue

Ride Jetson fails to recognize devices

Fix: 1. Ensure Bluetooth is enabled on your iPhone and the device is powered on. 2. Restart both your iPhone and the device you are trying to co... ⇲

Inconsistent performance across devices

Fix: 1. Ensure all devices are running the latest version of the app and iOS. 2. Check the Bluetooth connection and settings on each device to e... ⇲

Ride Jetson does not support all models

Fix: 1. Check the app's compatibility list on the App Store or the official website to confirm if your model is supported. 2. If your model is n... ⇲
 
Security issue

Multiple passwords required

Fix: 1. Check if the app has a 'Remember Me' or 'Stay Logged In' option during login to reduce the need for multiple passwords. 2. Use a passwor... ⇲

Ride Jetson fails to lock/unlock devices

Fix: 1. Ensure the device is properly connected via Bluetooth and is powered on. 2. Restart the app and try locking/unlocking again. 3. Check f... ⇲
 
Loading issue

Ride Jetson is slow to load

Fix: 1. Ensure your iPhone has enough storage space by going to Settings > General > iPhone Storage. Delete unnecessary apps or files if needed.... ⇲
 
Support issue

Instructions for app usage are unclear

Fix: 1. Look for a help or FAQ section within the app that may provide guidance. 2. Search online for user guides or video tutorials specific to... ⇲
 
Glitches issue

Ride Jetson glitches when adjusting settings

Fix: 1. Restart the app to see if the glitch resolves itself. 2. Ensure the app is updated to the latest version. 3. Check for any device updat... ⇲
 
Customization issue

Limited functionality beyond light color changes

Fix: 1. Check the app's features list on the App Store or the official website to understand its capabilities. 2. Explore the app thoroughly to... ⇲
 
UI issue

Ride Jetson requires unnecessary steps to function

Fix: 1. Review the app settings to see if there are options to streamline the process or enable shortcuts. 2. Look for any user guides or tips t... ⇲
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 what users are saying
Bad experience
65.7%

Good experience
27.5%

Neutral
6.8%

~ from our NLP analysis of 1,314 combined software ratings.

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 Private Data Ride Jetson collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • Usage Data
    • Diagnostics