fix problems on EzRide Dallas [iphone]

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—— Run into issues on EzRide Dallas? Get help pending when official support gets back to you!

ezRide Dallas - Transit
Info:
company: circlegate
: http://www.circlegate.com/ezride#support
: www.ezrideapp.com
Chat with our AI-based ezRide Dallas Support
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Payments issue

subscription-based model for public transit information

Fix: If the subscription model is a concern, explore whether there are any promotional offers or discounts available for long-term subscriptions.... ⇲

only works for 30 days before requiring payment

Fix: Take advantage of the 30-day trial to fully explore the app's features. If you find it beneficial, consider whether the subscription cost is... ⇲
 
Network issue

does not coordinate with actual bus departure times

Fix: Check the settings within the app to ensure that location services are enabled. This can help the app provide more accurate real-time data.... ⇲
 
Crashes issue

ezRide Dallas crashes frequently

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for ezRide Dallas, and check for updates. If an update is... ⇲
 
UI issue

poor response to taps

Fix: Check if your device's screen is clean and free from any obstructions. Sometimes, dirt or screen protectors can affect touch sensitivity. Cl... ⇲

difficult data entry

Fix: If data entry is cumbersome, try using voice input features available on your iPhone. Tap the microphone icon on the keyboard to dictate you... ⇲

train colors inaccurate

Fix: Check if there are any settings within the app that allow you to customize or update the train colors. If not, consider reporting this issue... ⇲
 
Support issue

no instructions provided

Fix: Explore the app's settings or help section, if available, to see if there are any built-in tutorials or FAQs. Sometimes, these resources can... ⇲
 
Updates issue

transit time not included

Fix: If transit times are not displayed, check the app settings to ensure that all relevant notifications and data displays are enabled. Sometime... ⇲
 
Bugs issue

error message on iPad

Fix: Ensure that your iPad is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. An outdated ope... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
50.0%

Good experience
44.4%

Neutral
5.6%

~ from our NLP analysis of 18 combined software ratings.

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 Private Data ezRide Dallas collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Dallas - DART Annual: $3.99 Dallas - DART Annual
  2. Dallas - DART Lifetime: $9.99 Dallas - DART Lifetime