fix problems on Eros Now [iphone]

—— Run into issues on Eros Now? Get help pending when official support gets back to you!

Eros Now

Info:

company: Eros Digital FZE

: https://erosnow.com/contact

: erosnow.com

Chat with our AI-based Eros Now Support

🛠️ Common Eros Now Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Eros Now freezes while watching stream

Fix: 1. Check your internet connection: Ensure you have a stable and strong Wi-Fi connection. You can do this by running a speed test or trying t... ⇲

Difficulties connecting to Chromecast

Fix: 1. Ensure both devices are on the same Wi-Fi network: Check that your iPhone and Chromecast are connected to the same Wi-Fi network. If not,... ⇲

Search issue

Poor search engine functionality

Fix: 1. Use specific keywords: When searching, try to use more specific terms or phrases related to the content you are looking for. This can hel... ⇲

Updates issue

Limited new content updates

Fix: 1. Check for updates: Regularly check the app for new content updates. Sometimes, new content is added without a notification. 2. Explore ot... ⇲

Bugs issue

Inconsistent subtitle availability

Fix: 1. Check subtitle settings: Go to the settings within the app and ensure that subtitles are enabled for the content you are watching. 2. Res... ⇲

Support issue

Customer service is unresponsive

Fix: 1. Use in-app support: Check if there is an in-app support feature or FAQ section that may address your issue without needing to contact cus... ⇲

Payments issue

Automatic subscription enrollment issues

Fix: 1. Check subscription settings: Go to your iPhone settings, tap on your Apple ID, and check the subscriptions section to see if Eros Now is... ⇲

Crashes issue

Eros Now crashes or fails to load content

Fix: 1. Restart the app: Close Eros Now completely and reopen it to see if it resolves the crashing issue. 2. Check for updates: Make sure you ar... ⇲

Accessibility issue

Inaccessible for visually impaired users

Fix: 1. Enable VoiceOver: Go to Settings > Accessibility > VoiceOver and turn it on. This feature can help navigate the app more easily. 2. Use s... ⇲

Messages issue

Frequent spam messages

Fix: 1. Adjust notification settings: Go to the app settings and turn off notifications or adjust them to reduce spam messages. 2. Block unwanted... ⇲

Syncing issue

No automatic syncing across devices

Fix: 1. Check account settings: Ensure you are logged into the same account on all devices. This is crucial for syncing content. 2. Manually sync... ⇲

Favorites list not syncing on TV

Fix: 1. Ensure you are logged into the same account: Check that you are using the same Eros Now account on both your iPhone and TV. 2. Manually a... ⇲

UI issue

Formatting issues on iPad

Fix: 1. Rotate the iPad: Sometimes, simply rotating the iPad can resolve formatting issues. 2. Check display settings: Go to Settings > Display... ⇲

Video issue

Movies sometimes do not play

Fix: 1. Check internet connection: Ensure you have a stable internet connection. Try streaming other content to see if the issue is with the app... ⇲

Content issue

Limited selection of non-Hindi content

Fix: 1. Explore different genres: Browse through various categories to find non-Hindi content that may be available. 2. Check for updates: Regula... ⇲

Registration issue

Trial period not available

Fix: 1. Check for promotions: Occasionally, Eros Now may offer promotional trials. Keep an eye on their website or social media for any announcem... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

84.6%

Bad experience

11.0%

Neutral

4.4%

~ from our NLP analysis of 4,393 combined software ratings.

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Private Data Eros Now collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Pay Monthly: $4.99 Eros Now Premium Monthly
Eros Now Premium Monthly NRI: $4.99 Access to full movie, TV and music catalog.
Pay Annual: $49.99 Eros Now Premium Annual
Pay Bi Annual: $19.99 Eros Now Premium BiAnnual
Eros Now Premium Yearly NRI: $69.99 Access to full movie, TV and music catalog.
Eros Now Premium India: $1.49 With Eros Now Premium, get access to Eros Now's full movie, TV, originals and music catalog. In addition to unlimited watching and listening, you’ll get movie subtitles, HD quality video, and new movie releases.
Pay Quarterly: $4.99 Eros Now Premium Quarterly
Eros Now Plus: $0.49 With Eros Now Plus, get access to Eros Now's full movie, TV and music catalog without ads. (For movie subtitles and HD quality video, subscribe to Eros Now Premium instead.)
Eros Now Premium India: $12.49 With Eros Now Premium, get access to Eros Now's full movie, TV, originals and music catalog. In addition to unlimited watching and listening, you’ll get movie subtitles, HD quality video, and new movie releases.
Eros Now Plus: $6.49 With Eros Now Plus, get access to Eros Now's full movie, TV and music catalog without ads. (For movie subtitles and HD quality video, subscribe to Eros Now Premium instead.)