fix problems on Cowboy [iphone]

—— Run into issues on Cowboy? Get help pending when official support gets back to you!

Cowboy - Electric Bikes

Info:

company: Cowboy SA

: https://www.cowboy.com

: www.cowboy.com

Chat with our AI-based Cowboy Support

🛠️ Common Cowboy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cowboy closes while in use

Fix: 1. Restart the App: Close the Cowboy app completely by swiping it away from the app switcher. Then, reopen the app to see if the issue persi... ⇲

Long press actions are buggy

Fix: 1. Recalibrate Touch Sensitivity: Go to Settings > Accessibility > Touch and adjust the touch sensitivity settings. This can help with long... ⇲

Settings issue

Unable to add emergency contacts

Fix: 1. Check App Permissions: Go to Settings > Privacy > Contacts and ensure that Cowboy has permission to access your contacts. If not, enable... ⇲

Updates issue

Frequent updates disrupt usage

Fix: 1. Disable Automatic Updates: Go to Settings > App Store and toggle off 'App Updates' to prevent automatic updates. This way, you can contro... ⇲

Support issue

Chat support is unhelpful

Fix: 1. Use Alternative Support Channels: If chat support is unhelpful, try reaching out via email or social media for assistance. 2. Check FAQs... ⇲

Slow issue

Massive delays in delivery process

Fix: 1. Track Your Order: Use the tracking feature in the app or website to get real-time updates on your delivery status. 2. Check Shipping Pol... ⇲

Battery issue

Battery lights are too bright

Fix: 1. Adjust Brightness Settings: If the app has settings for battery light brightness, adjust them to a lower setting. 2. Use a Cover: Consid... ⇲

UI issue

Recent redesign is less stable

Fix: 1. Familiarize with New Layout: Spend some time exploring the new layout to understand the changes. Sometimes, stability issues can be due t... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

87.5%

Bad experience

12.5%

Neutral

0.0%

~ from our NLP analysis of 32 combined software ratings.

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Private Data Cowboy collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics