fix problems on UHoo [iphone]

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—— Run into issues on UHoo? Get help pending when official support gets back to you!

uHoo
Info:
company: uHoo Limited
: https://getuhoo.com/support
: getuhoo.com
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Bugs issue

Graphs reset every hour

Fix: 1. Check the app settings to see if there is an option to adjust the graph refresh rate. 2. If there is no option, consider taking screensho... ⇲
 
Customization issue

No weekly view for graphs

Fix: 1. Check if there are any updates available for the app that may include new features. 2. Use the daily view and manually compile the data f... ⇲

uHoo lacks dark mode

Fix: 1. Check your iPhone's display settings to see if enabling 'Smart Invert' or 'Classic Invert' can provide a temporary dark mode effect. 2. U... ⇲

uHoo lacks multi-graph view functionality

Fix: 1. Use the available single graph views to monitor different parameters separately. 2. Consider taking screenshots of individual graphs for... ⇲
 
UI issue

Inconsistent graph navigation

Fix: 1. Familiarize yourself with the app's navigation by reviewing any available tutorials or help sections within the app. 2. Restart the app t... ⇲

uHoo does not support landscape mode on iPad

Fix: 1. Use the app in portrait mode as a temporary solution. 2. Check for any updates that may add landscape support. OR 1. Provide feedback... ⇲

uHoo is difficult to navigate

Fix: 1. Spend some time exploring the app's features and layout to become more familiar with it. 2. Look for any user guides or tutorials that ca... ⇲
 
Permissions issue

uHoo requires precise location for setup

Fix: 1. Ensure that location services are enabled for the uHoo app in your iPhone settings. 2. If you are uncomfortable sharing your precise loca... ⇲
 
Compatibility issue

uHoo does not support dual-band networks

Fix: 1. Connect your iPhone to the 2.4 GHz band of your dual-band router, as many smart devices only support this frequency. 2. If your router al... ⇲

uHoo is not compatible with mesh Wi-Fi

Fix: 1. Ensure that your mesh network is set up correctly and that all nodes are functioning. 2. Connect the uHoo device to the main node of the... ⇲
 
Slow issue

uHoo is slow and glitchy

Fix: 1. Clear the app cache by going to the iPhone Settings > General > iPhone Storage, selecting the uHoo app, and choosing 'Offload App'. 2. Re... ⇲
 
Installation issue

Difficult installation process

Fix: 1. Follow the installation guide provided in the app carefully, ensuring each step is completed before moving on. 2. Watch tutorial videos o... ⇲
 
Uploads issue

uHoo does not export data natively

Fix: 1. Manually copy the data from the app and paste it into a document or spreadsheet. 2. Take screenshots of the data for your records. OR... ⇲
 
Support issue

Customer service response is inadequate

Fix: 1. Check the app's FAQ section for common issues and solutions. 2. Look for user forums or community support groups where you can ask questi... ⇲
 
Network issue

uHoo does not recognize new Wi-Fi networks

Fix: 1. Restart the uHoo device and your iPhone to refresh the connection. 2. Ensure that the new Wi-Fi network is functioning properly and that... ⇲

uHoo fails to connect to Wi-Fi after power outages

Fix: 1. Restart the uHoo device and your router after a power outage to re-establish the connection. 2. Check the Wi-Fi settings in the app to en... ⇲
 
Updates issue

uHoo has not seen feature changes in years

Fix: 1. Regularly check for app updates in the App Store to ensure you have the latest version. 2. Engage with user communities to discuss desire... ⇲
 
Notifications issue

uHoo sends duplicate notifications

Fix: 1. Check the notification settings in the app and your iPhone settings to ensure they are configured correctly. 2. Restart the app to see if... ⇲
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 what users are saying
Bad experience
63.9%

Good experience
30.6%

Neutral
5.6%

~ from our NLP analysis of 36 combined software ratings.

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 Private Data uHoo collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. uHoo Premium Annual Plan: $59.99 Know Better and Do Better with More Savings!
  2. uHoo Premium Monthly Plan: $9.99 Know Better and Do Better