fix problems on Morongo Casino [iphone]

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—— Run into issues on Morongo Casino? Get help pending when official support gets back to you!

Morongo Casino
Info:
company: Morongo Band of Mission Indians Inc.
: https://www.morongocasinoresort.com/contact
: www.morongocasinoresort.com
Chat with our AI-based Morongo Casino Support
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Account issue

Cannot reset password

Fix: 1. On the login screen, tap 'Forgot Password?' and enter your registered email address. 2. Check your email inbox for a password reset link.... ⇲

Verification email not sent

Fix: 1. Check your spam or junk email folder to see if the verification email was filtered there. 2. Ensure that you entered your email address c... ⇲

Inability to access win/loss statement

Fix: 1. Ensure you are logged into your account correctly. 2. Check if the win/loss statement feature is available in the app's menu. OR 1. If... ⇲
 
Slow issue

Offers lag and do not show everything

Fix: 1. Ensure that your app is updated to the latest version available in the App Store. 2. Close the app and restart your device to refresh the... ⇲
 
Bugs issue

Morongo Casino does not accept correct information

Fix: 1. Double-check the information you are entering for typos or formatting errors. 2. Ensure that your device's software is up to date by goin... ⇲

No points for table play

Fix: 1. Verify that your rewards card is properly linked to your account. 2. Ensure that you are using the card while playing at the tables to ac... ⇲

Morongo Casino is a waste of time

Fix: 1. Identify specific features that are not working for you and try the solutions provided for those issues. 2. Consider using the Morongo Ca... ⇲
 
Syncing issue

Cannot link rewards card

Fix: 1. Ensure that you are entering the rewards card number correctly without any spaces or special characters. 2. Check if the rewards card is... ⇲
 
Loading issue

Morongo Casino does not load options for booking

Fix: 1. Close the app and restart your device to refresh the app's functionality. 2. Check your internet connection to ensure it is stable. OR... ⇲
 
Updates issue

Morongo Casino is unresponsive after updates

Fix: 1. Restart your iPhone after an update to clear any temporary issues. 2. Check for any additional updates in the App Store that may address... ⇲
 
UI issue

Morongo Casino does not indicate character entry in password field

Fix: 1. When creating or entering a password, ensure you are using a password manager or writing it down temporarily to avoid errors. 2. Use a di... ⇲

Morongo Casino is not user-friendly

Fix: 1. Familiarize yourself with the app's layout by exploring different sections and features. 2. Look for any tutorials or help sections withi... ⇲
 
Login issue

Email already in use but cannot log in

Fix: 1. Use the 'Forgot Password?' feature to reset your password and gain access to your account. 2. Check if you are entering the correct email... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.1%

Bad experience
3.2%

Neutral
1.7%

~ from our NLP analysis of 3,600 combined software ratings.

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 Private Data Morongo Casino collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics