—— Run into issues on Life At Venn? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swipe... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to s... ⇲
Fix: 1. Review app permissions: Go to Settings > Privacy. Check what permissions Life at Venn has access to (like location, contacts, etc.). Disa... ⇲
Fix: 1. Check your settings: Go to the app settings and ensure that you have enabled visibility options for neighbors' activities. There may be p... ⇲
Fix: 1. Complete your profile: If the app keeps prompting for information, ensure that your profile is fully completed. Go to your profile settin... ⇲
Fix: 1. Mute notifications: If you cannot leave the group chat, mute notifications for that chat. Open the chat, tap on the group name at the top... ⇲
Fix: 1. Confirm with building management: If you are having trouble accessing features, check with your building management to ensure they are re... ⇲
Fix: 1. Take it step by step: Break down the profile setup into smaller tasks. Complete one section at a time instead of trying to fill everythin... ⇲
Fix: 1. Adjust notification settings: Go to Settings > Notifications > Life at Venn. Here, you can customize which notifications you want to rece... ⇲