fix problems on JustAnswer [iphone]

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—— Run into issues on JustAnswer? Get help pending when official support gets back to you!

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Info:
company: JustAnswer LLC.
: http://ww2.justanswer.com/help
Chat with our AI-based JustAnswer Support
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Crashes issue

frequent crashes

Fix: 1. Update the app and your iOS. Go to the App Store and check for updates for JustAnswer. Also, go to Settings > General > Software Update t... ⇲
 
Loading issue

limited offline functionality

Fix: 1. Download content for offline use if available. Check within the app settings or during a session if there’s an option to save articles or... ⇲
 
Support issue

poor customer support

Fix: 1. Utilize the app's FAQ or help section. Often, common issues are addressed there, which can provide immediate assistance without needing t... ⇲
 
Notifications issue

inconsistent notifications

Fix: 1. Check notification settings. Go to Settings > Notifications > JustAnswer and ensure that notifications are enabled and set to your prefer... ⇲
 
UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout. Spend some time exploring the app to understand where key features are located. Look for a tuto... ⇲
 
Customization issue

lack of customization options

Fix: 1. Provide feedback through the app. While not contacting support, you can often find a feedback option within the app settings to suggest f... ⇲
 
Battery issue

high battery consumption

Fix: 1. Limit background app refresh. Go to Settings > General > Background App Refresh and turn it off for JustAnswer to save battery life. OR... ⇲
 
Compatibility issue

limited device compatibility

Fix: 1. Check for device updates. Ensure your iPhone is updated to the latest iOS version, as compatibility issues may arise from outdated softwa... ⇲
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 what users are saying
Good experience
66.3%

Bad experience
31.7%

Neutral
2.0%

~ from our NLP analysis of 17,764 combined software ratings.

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 Private Data JustAnswer collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Diagnostics