fix problems on SolarEdge Mapper [iphone]

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—— Run into issues on SolarEdge Mapper? Get help pending when official support gets back to you!

SolarEdge Mapper
Info:
company: SolarEdge Technologies
: https://www.solaredge.com/service/support
: www.solaredge.com
Chat with our AI-based SolarEdge Mapper Support
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UI issue

difficult user interface

Fix: Familiarize yourself with the app by exploring each section. Take notes on where specific features are located to make navigation easier in... ⇲
 
Installation issue

complicated setup process

Fix: Follow a step-by-step guide for setting up the app. You can find user-generated content on forums or video platforms that may simplify the p... ⇲
 
Support issue

poor customer service

Fix: Utilize online forums or community groups where other users share their experiences and solutions. This can provide alternative support opti... ⇲

lack of user manual

Fix: Search for any available online resources or FAQs on the SolarEdge website or community forums that may provide guidance on using the app.... ⇲
 
Customization issue

no ability to edit module groups

Fix: Check if there are any updates or settings within the app that may allow you to manage module groups differently. Sometimes features are hid... ⇲
 
Settings issue

invalid state selection

Fix: Ensure that you are selecting the correct state from the dropdown menu. Sometimes, states may be listed under different names or abbreviatio... ⇲

site name invalid error

Fix: Check for any special characters or spaces in the site name that may not be allowed. Use only letters, numbers, and standard characters. O... ⇲
 
Glitches issue

scanner is unreliable

Fix: Ensure that your device's camera lens is clean and unobstructed. A dirty lens can affect scanning performance. OR Try using the scanner i... ⇲

satellite image feature malfunction

Fix: Ensure that you have a stable internet connection, as satellite images require data to load properly. Try switching between Wi-Fi and mobile... ⇲
 
Login issue

login issues

Fix: Double-check your login credentials to ensure they are correct. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
 
Crashes issue

SolarEdge Mapper crashes frequently

Fix: Close all other apps running in the background to free up memory on your device, which may help improve the app's stability. OR If the ap... ⇲
 
Slow issue

time-consuming to use

Fix: Create a checklist of tasks you need to complete within the app to streamline your workflow and make the process more efficient. OR Look... ⇲
 
Bugs issue

overall poor functionality

Fix: Regularly check for updates to the app, as developers often release patches that improve functionality and fix bugs. OR Consider using al... ⇲
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 what users are saying
Good experience
86.7%

Bad experience
8.3%

Neutral
4.9%

~ from our NLP analysis of 648 combined software ratings.

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 Private Data SolarEdge Mapper collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics