—— Run into issues on 93Q Country? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection by running a speed test. If the speed is low, try switching from Wi-Fi to mobile data or vice versa. Restart... ⇲
Fix: Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates.... ⇲
Fix: Check if the app offers a premium subscription option that removes ads. If available, consider upgrading for an uninterrupted experience.... ⇲
Fix: Look for an option in the app settings to manage ad preferences or agreements. This may help reduce the frequency of these prompts. OR Cl... ⇲
Fix: Check for any app updates in the App Store that may address compatibility issues with iOS 12. Go to the App Store, tap on your profile icon,... ⇲
Fix: Check your app settings to see if there is an option to enable lock screen controls. This is often found in the app's settings menu under 'P... ⇲
Fix: Ensure that your AirPods are properly connected to your iPhone. Go to Settings > Bluetooth and check the connection status. OR Check the... ⇲
Fix: Check your internet connection stability. If you're on Wi-Fi, try moving closer to the router or switching to mobile data to see if the issu... ⇲
Fix: Ensure that you are selecting the correct episode or content type. Double-check the app's navigation to ensure you are not in a music or com... ⇲
Fix: Check if there are any filters applied in the app that limit the episode selection. Look for a 'Sort by' or 'Filter' option and adjust it ac... ⇲
Fix: Check if there are any settings in the app that allow you to enable on-demand playback. This may be found in the app's settings under 'Playb... ⇲
Fix: Make sure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary apps or files if storage is... ⇲
Fix: Check if the app has any region restrictions. Some content may not be available outside of certain areas, which can affect performance. OR... ⇲
Fix: Try accessing the content during off-peak hours when server load may be lower, which can reduce wait times. OR Clear the app's cache by g... ⇲